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Form of work
SalaryService Admin/Coordinator:
Auto Ingress automatic doors is widely accepted as a leading brand in the Australian Market. Our Slacks Creek based head office and factory manufactures and supplies to the Australian market through its sales offices in four major states plus a network of service agents and distributors.
We are seeking a Service Admin/Coordinator to join our vibrant Service Team. Our Service Department is a customer focused team that supports our service technicians, external customers, and internal departments.
The successful applicant will be reliable, have a high degree of initiative and problem solving skills with an understanding of working in the service industry.
The Role:
• Handle incoming & outgoing calls from customers,
• Logging service breakdowns into our system: Oracle Netsuite.
• Provide technical support to customers over the phone.
• Quote service work and spare parts.
The successful candidate will possess the following:
• Excellent work ethic.
• Experience within a customer focused service role.
• Proficient in using Microsoft Outlook, Word & Excel.
• Strong administration & communication skills.
• Fast and accurate typing with attention to detail.
• Exceptional organisational and time management skills.
• Self-motivated with the ability to work autonomously and within a team.
• Experience with Netsuite (Oracle) would be an advantage but training will be provided.
This is an exciting and challenging role
suitable for a driven and motivated customer focused individual, if you believe you meet the requirements above and are interested in this role please apply with a copy of your CV below
Summary of role requirements:
- Flexible hours available
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 26 February 2024
- Expected salary: $48,000 - $55,000 per year
