Intl. Admissions Manager - Charles Sturt University Sydney

The International Admissions Manager is responsible for:

• Leading the development of projects and initiatives aimed at improving international admissions services, systems and processes.
• Ensuring an exceptional level of customer service is provided to international applicants.
• Ensuring accuracy in offer letter processing, admissions processes, Confirmation of Enrolment issuance and visa validity information.
• Mentoring the Admissions team to ensure expectations of high performance are met.
• Actively contributing to the management of the Student Recruitment & Admissions Function
• Providing industry best practise solutions and manage these from initiation to implementation.
• Collaborating effectively with internal and external stakeholders.

The person we seek will ideally have the following:

• Minimum of 7 years' experience in international admissions, preferably within the higher education sector.
• Demonstrated ability to manage cross-cultural teams in international admissions, ensuring exceptional customer service standards through supervision, training, and support of staff.
• Proficiency in using StudyLink application system and CRM systems, preferably Salesforce.
• In-depth knowledge of industry regulations including ESOS Act, National Code of Practice, and student visa regulations
• Post-graduate qualification.
• Strong leadership and management skills with a track record of driving business improvement and implementing industry best practices.
• Experienced user of PRISMS

What we can offer you:

• Join a highly engaged and supportive team in one of Australasia's most prolific and highly regarded providers of leadership and management education.
• Flexible working arrangements (work from home options, flexible hours, accessible office site)
• Role ownership and development with an opportunity for growth
• Discounted education opportunities as a part of the larger Navitas network
• Collegial and collaborative environment with the aim of academic excellence
• Salary packaging and novated leasing

About Us

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. We create life-changing opportunities to learn by delivering an extensive range of educational services to over 56,000 aspirational students across our global network each year.

Diversity and Inclusion

Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.

We encourage applications from candidates with disabilities, of all ages and genders, Aboriginal and Torres Strait Islanders and diverse community groups.

How to apply

Please apply online to lodge your application successfully. For enquiries about the role, please contact Director, Student Recruitment & Admissions, Joanne Chrystal via email at ***************@navitas.com.

Applications close on Day, 17/03/2024 at 11:00pm however, we reserve the right to progress or confirm applicants prior to close date. Applications received after the close date may be considered pending the recruitment process.

To our agency partners - thank you for your interest however, we will not be accepting unsolicited applications and we do not require support for this role, at this stage

Extra information

For more information or to view other opportunities, please visit navitas.com/careers

Successful candidates will require full working rights in Australia and undergo criminal records and working with children check.

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