It Operations Manager

Hiring a Technical IT Operations Manager - Fast Scale Australian Business with the opportunity to work in a Fin Tech environment with genuine career pathways & Annual Salary Reviews. 

Suitable for an experienced in IT Operations / Infrastructure Management with excellent communication & the desire to work in a scaling environment.

• $180k Package & Bonus 
• Opportunity to Work From Home 4 days a week.
• To be based in Sydney (located in the CBD)

• The TechOps Manager will develop and maintain systems, standards,
  processes and practices that promote operational excellence, ensure a
  high level of service availability and drive continuous improvement. This
• role leads a team of 6x, that implements and operates systems infrastructure (Cloud - AWS, GCP and On Premise), responds to alarms, incidents and service requests, and proactively monitors and manages system stability, capacity and performance.
• As a member of the Management team, this role provides guidance,
  leadership and contributes to the development and execution of the
  Group Technology strategy.
• The TechOps Manager also directly supports by handling escalations, leading rapid recovery from incidents, and ensuring that systems and services exceed requirements, customer expectations and Service Level Agreements (SLAs).
• Provide primary responsibility for Infrastructure Operational
  services, including:
  o System Monitoring, Alerting, and Availability
  o Performance and Capacity Management
  o Automation and Orchestration
  o Infrastructure and Server Patch Management
  o Business and Service Continuity and Recoverability

• 3-5 years experience leading small Infrastructure Teams in both Cloud and On-Prem environments
• Experience working in Enterprise environments would be particularly interesting
• Experience working in a GCP or AWS environment
• Good exposure to Office365, including Sharepoint
• Proven ability to establish enterprise Systems Management frameworks and 24/7 Operations Centre (NOC, SOC or similar)
• General understanding of the Financial Services industry / FinTech would be an advantage but not essential. 

Be proud of being surrounded & supported by some of the best people in the business, with the autonomy to explore and develop new & effective solutions to business challenges while accelerating your own career at the same time.
Additional information

• Work From Home / Hybrid Office - Sydney CBD
• Scaling Tech Business - FinTech. Mobile, Laptop, Annual Bonus
• Excellent Career progression. Training, Certs & June Annual Salary Review