It Service Desk Assistant

About the Role  
Quest is looking for computing enthusiasts to join our expanding IT team.
The role is a permanent full-time position working 9am-5pm Monday to Friday, located on Hoddle street Collingwood. 

Main responsibilities include:  

• Provide technical support - locally and remotely. To install, diagnose, troubleshoot, and resolve a wide range of hardware and software issues. This may involve desktops, laptops, printers, network equipment, and more.
• Collaborate effectively with the senior IT staff to align operations with company objectives.
• Assisting with administration.
• Following up with staff to ensure their requests have been met.
• General office duties.

About You - Quest is looking for a young computing enthusiast with a passion for IT. No prior experience is required for the position as training will be provided. The ideal candidate would be someone with a very sound understanding of computers looking to start a career in IT. To be successful you will require the following:

• Diploma in IT or equivalent experience. Website and coding knowledge required. 
• Experience in web development using HTML, CSS, JavaScript, C#, and MySQL.
• Strong understanding of Azure services and infrastructure.
• Familiarity with 0Auth2 API integration and Google API.
• Experience with CRM management.
• Willingness to learn and adapt in a dynamic environment.
• Excellent interpersonal skills with the ability to communicate effectively and empathize with clients. Patience and a customer-centric approach are essential.
• Capability to work independently and collaboratively in a team environment.

APPLY NOW via SEEK and contact Jenny on 0459 966 *** to discuss the role in more detail.