AddressJob Description
IT Support Technician
Looking for a different challenge as an IT Support Technicianwhereby you can utilise your skills?
Permanent Full-time position with competitive renumeration and benefits
Work with a dedicated and welcoming team based in Murarrie, Queensland
Join a growing, yet already successful market
Upskill and growth in an area your passionate about, whilst being fully supported and encouraged
Join a Trusted Global Leading Animal Health organisation
The IT Support Technicians mission is to provide hardware and software IT support for the site production lines.
What You Will Do
Responsibilities include, however not limited to:
User/stakeholders assistance
Takes care of user requests and redirects them to the relevant people in the IT team or relevant IT team, Or carries out the interventions itself
Complies with information system security instructions and the company's
Supporting shopfloor IT by sustaining the environment and work on incident resolution
Deploying new devices on the shopfloor (Computers / IOT devices / manufacturing devices with network capabilities)
Keeping inventory of our assets up to date and manage their lifecycle
Documenting all activities
Communicates and inform users to understand the problems and resolve them
Provides Guidance, information and user trainings if needed.
Registration of new equipment
Follow-up of new equipment
License management
Repair and performs preventive maintenance of all computer equipment
Manage spare parts
Manage daily operations:
backups and restores
data archiving
maintenance of user configurations
What You Must Have
Technical knowledges:
Microsoft 365 environment
Main types of cabling
Hardware and software equipment (PCs, routers, hubs, switches, printers)
Network protocols
Windows based computing (from XP to 10)
Analytical capabilities:
To be able to diagnose the origin of a breakdown or malfunction, of network congestion
Ability to do hardware configuration of networks
Ability to perform network maintenance
Follow the On-site rules
Follow the safety instructions
What You Can Expect
Work autonomously whilst being supported, encouraged and being part of a trusted Global Leading Animal Health organisation
Exposure to upskill and develop in your role
Flexibility and opening doors to other opportunities and skillsets
Joining a collaborative team of likeminded individuals
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one anothers thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Not Applicable
Shift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date:
06/3/2024
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
