Junior Receptionist

Duties & responsibilities 

What this job involves 
To be the professional face of the client organisation and deliver a seamless outstanding reception experience to the client. To provide administration support to the Facilities Team.
Reception Service
– Reception; providing the face of Merck, facilitating a consistent, warm, and
welcoming environment.
– Greeting staff & visitors, assisting visitors to sign in/out, announcing visitors as required.
– Answering and directing incoming calls, recording phone messages, ensuring  they are relayed to correct staff member.
– Managing the Reception email inbox and forwarding emails and voicemails on to the intended recipient.
– Process external daily mail: receiving, distributing, sending.
– Assisting with couriers, receiving/dispatching.
– Greet and assist with new starters, including arranging office access pass from Siemens (as advised by FC).
– Distribution of Welcome Hampers for new starters, as advised by the FC
– Assist guests in arranging taxis as required.
– Ensuring adequate stock of office supplies such as stationery & postal products.
– Ordering business cards & name badges, as advised by the FC.
– General administration, such as updating the reception manual & office signage.

Catering and Event Support
– Assist with booking meeting rooms for client meetings and events as required.
– Ensure rooms are stocked with appropriate supplies, as required (whiteboard markers, pens, pencils, pens, notepads, etc)
– Ensure all rooms are neat and tidy, in good working order at all times, and that clean-up of the rooms occurs quickly once the meeting has concluded.
– Provide tea/coffee making services for client meetings including coffee runs as required.
– Coordinate and order catering for meetings, events etc. via external catering
company (advised by the FC). Be proactive in the arrangement of catering with
the meeting organiser.
– Complete room set up & pack down with support of the FC as needed.
– Weekly stocktake of housekeeping items (reportable to FC) 

Housekeeping
– Distribution of milk, fruit and pantry items upon delivery.
– Empty dishwashers and tidy of kitchen areas throughout the day.
– Cleaning and refilling coffee machines.
– Daily replenish of kitchen supplies, ensure stock levels maintained (report to FC for ordering)
– Maintain professional, neat & tidy appearance of the reception area, kitchen & meeting rooms.