OUR CLIENT
Our client is a global freight forwarding and logistics company is the largest oil and gas freight forwarder in the world. Our client has been operating for over 50 years with a focus on sustainability, QHSE, development and maintaining a supportive, team focused work environment.
ABOUT THE ROLE
This is an exciting opportunity for an experienced Key Account Coordinator to provide exceptional customer service and support a small portfolio of accounts to coordinate the operational cargo movements via air, ocean and road freight.
KEY RESPONSIBILITIES
- Liaising with PFS offices, agents, contractors, third parties and clients in Australia and overseas
- Creating job files for all Key Account movements and chargeable activities
- Completing and communicating all necessary client reports
- Building rate schedules for new clients and preparing formal quotations as required
- Recording all jobs utilising Cargowise and preparing completed jobs for billing
- Arranging Hotshot transport to meet critical ROS deadlines
- Great time management skills
- Strong attention to detail
- Customer service skills
- Team orientated
- Excellent communication skills
- Negotiation skills
- The ability to problem solve
- Positive and professional attitude
- Ability to work autonomously and within a team environment
- Minimum 2 year experience in a similar role
- Strong commercial acumen and knowledge of Oil & Gas and Mining operations
- Knowledge of general freight forwarding domestic and International, break bulk, over dimensional and project cargoes
- Proficient in the Microsoft Office suite
- Experienced CargoWise user
- Opportunity for growth and development
- Global company
- Workplace stability
- Positive supportive work culture
- A workplace that provides sustainable development goals
- A workplace that is community, environmental and ecosystem focused
We are an equal opportunity employer, all applicants welcome.