AddressCLIENT
Our client is a specialty ingredient global provider of added-value distribution solutions for the life and material sciences, active across countries in Europe, Latin America, North America, and Asia-Pacific. For over fifty years, our client has been helping customers improve their product performance in the market.
Our client fosters innovative and sustainable distribution solutions for the food, pharma, personal care, and industrial product formulation markets worldwide. Their specialised ingredients and chemical solutions, sourced and tailored to specifications as needed, are backed by exceptional research & development, customer service, and technical & regulatory assistance, ensuring precise fulfilment of requirements at every value chain stage.
THE ROLE
An exciting opportunity has opened up for a permanent, full-time Key Account Manager. In this role, you'll manage our client's most important customer accounts. Serving as their primary point of contact, you'll build strong relationships across all levels of the customer organisation. Your goal is to understand their needs, ensure deadlines are met, and contribute to their success. You'll have the chance to grow existing businesses and explore new opportunities with potential customers. This is an exciting opportunity for individuals who enjoy acting as a strategic advisor to key customers.
Responsibilities:
- Develop and maintain strong relationships with key customers.
- Develop relationships at all levels of customer organisation from the CEO to the Purchasing Assistant.
- Act as the main point of contact between customers and internal resources.
- Develop comprehensive understanding of customers' objectives and their position in the market and industry
- Customise solutions to meet customers' evolving needs.
- Negotiate contracts and ensure fulfilment of long-term goals.
- Address and resolve customer concerns promptly.
- Meet sales targets and drive business growth.
SELECTION CRITERIA
To be shortlisted for this exciting opportunity you will need to meet the following criteria:
- Bachelor's degree in business, science, or related field.
- 5+ years of experience in Account Management, specialising in specialty ingredients such as surfactants, dispersing agents, chelating agents, and others.
- Experience selling into the Home Care and I&I Industries.
- Commercial acumen and pipeline development expertise.
- Ability to connect with technical and purchasing teams.
- Proficiency in Microsoft Office and CRM software.
- Strong negotiation, leadership, and customer service skills.
- Excellent communication abilities.
Key Personal Attributes:
- Leadership and strategic thinking.
- Results-driven mindset.
- Strong problem-solving abilities.
- Customer-centric approach.
- Technical and conceptual selling skills.
- Commitment to collaboration.
- Integrity and trustworthiness.
- Cultural awareness and adaptability.
APPLICATIONS
For a confidential discussion and to find out more about this opportunity, please call Jo on 0411 197 ***.
To apply, please click the "Apply" button and send your resume with a covering letter addressing the above criteria to CS Executive Group.
THANK YOU
We would like to thank you for taking the time to apply for this role. Unfortunately, due to the large volume of applications we receive daily, we cannot contact all candidates. Please note, however, that if you are not successful on this occasion, your resume will remain on our database, and you will be contacted for other roles.
To view other available roles, please visit our website www.csexecutivegroup.com
