AddressAbout Us:
With a rich history spanning over 55 years, we stand as a premier national provider in heavy equipment rentals. Our reputation for precision and excellence in managing wheel loaders, rollers, excavators, and EWP's is unmatched. We take pride in our commitment to delivering impeccable results, ensuring timeliness and quality with every client.
Job Summary:
We are seeking a dynamic Key Account Manager to join our team. In this role, you will be pivotal in nurturing and expanding Key Accounts, fostering business growth, and maintaining long-term client relationships. Your main responsibilities will include understanding client needs, identifying opportunities for upselling or cross-selling, and ensuring utmost client satisfaction.
Responsibilities:
- Manage a portfolio of Key Accounts, fostering strong, collaborative partnerships.
- Conduct on-site visits to assess client needs, equipment performance, and rental feasibility.
- Develop customised equipment solutions tailored to each client’s specific challenges.
- Proactively identify upselling or cross-selling opportunities to maximise client value.
- Provide exceptional customer service by promptly addressing client inquiries or concerns.
- Track and analyse Key Account performance metrics, using data to drive strategic decision-making.
- Collaborate with internal teams to ensure seamless client experiences.
- Stay up to date on industry trends to identify new business opportunities.
Requirements:
- Proven experience as a Key Account Manager or similar role in the service industry.
- Experience in visiting construction sites is preferred.
- Passion for building strong relationships and exceeding client expectations.
- Excellent communication, presentation, negotiation, and deal closing skills.
- Strong analytical and problem-solving skills.
- Demonstrated ability to meticulously manage accounts and pipeline.
- Proficiency in CRM software systems and MS Office.
- Tertiary qualifications in Business Administration, Marketing, or a related field (a plus).
Benefits:
- Competitive salary package!
- Performance-based incentives
- Company car, fuel card, and phone
- Dedicated on-site parking
- Career progression and growth opportunities
If you're an ambitious and self-motivated individual who thrives on building relationships and exceeding expectations, we want to hear from you! Operators and technicians with a knack for client service are also encouraged to apply.
Our shortlisting process is already underway, so submit your application today! Only shortlisted candidates will be contacted. All applicants must be entitled to full-time work rights in Australia.
