Address
Salary- High performing and well established MSP
- Full WFH
- Very Competitive remuneration
A well-established Sydney based Technology Solutions Provider working with a wide range of businesses across industry groups is looking for a talented L2/L3 IT Systems Support Specialist to take a lead client-facing role in their business.
Key responsibilities
- Actively manage 2nd and 3rd level escalations and end-users to receive support & maintenance within the client environments
- Lead, manage and assist with project-oriented tasks (client upgrades, cloud migrations, integration and routine updates)
- Troubleshoot servers and networking hardware as required
- Support cross-skilling and guide junior team members
- Ensuring documentation is kept up to date
- Demonstrated experience operating in a Managed Services environment will be a core feature of your application
- You have strong communication (both verbal & written), a customer-centric approach, excellent responsiveness and self motivation
- Strong cloud, extensive experience with Microsoft 365 suite including Office 365, Azure, SharePoint, and ATP
- Knowledge with Hyper-converged and other contemporary infrastructures
- Proficiency with on-prem and cloud technologies (Azure infrastructure design and build)
- Technical knowledge of Routing/Firewalls and Switches, could include Sophos, Meraki, Fortinet, Palo Alto
- Backup Management & Recovery systems
- Strong working knowledge and understanding of Virtualisation Technologies such as VMware, Hyper-V, and Azure Virtual Desktop
Being part of a well-established & fast-growing business, your contribution will be highly visible & measurable from day one. This company is looking for highly motivated, highly technical professionals to grow with them.
NOTE: This role is full WFH, however you must be based within Sydney Metro as client site visits within the Sydney region will be a function of the role, as required.
Sounds like you? Apply online.
Curtis Partnership specialises in Property, Sales, Marketing & Operations, Technology, Finance and Accounting.
Curtis Partnership is committed to supporting inclusive and diverse recruitment. We welcome applicants from all ages and genders, First Nations Australians, culturally and linguistically diverse groups, the LGBTQIA+ community and people with a disability. If provisions or adjustments in our recruitment process could better enable your application to shine please indicate this at the top of your resume.
