Address Work type: Permanent Full time
Region: NSW- Sydney CBD
Permanent, Full-time opportunity based in Sydney
We are seeking a passionate and experienced Lead to join our Corporate & Institutional Bank (C&IB) operations team.
Reporting to our Lending Administration manager, you will provide Corporate and Institutional customers with best-practice, effective and efficient lending fulfillment services across both simple and complex transactions.
In addition, you will:
Provide daily team oversight, workflow management and resource allocation to ensure sufficient capacity to maintain Service Level Agreements (SLAs) during peak and non-peak periods while ensuring requests are fulfilled in-accordance with transaction documentation, policies, and procedures
Perform People Leader (PL) responsibilities which include coaching, mentoring and continuous performance management of direct reports
Implement adequate controls to limit risks associated with operational activities
Be a CIB Lending Subject Matter Expert (SME) and communicate with the CIB business, Operations colleagues and other associated stakeholders on customer transactions and process improvement activities
What you’ll bring:
Experience within the Corporate and/or Institutional Bank Loan Market or similar environment
Strong LoanIQ knowledge also and/or experience in Lending Operations
Exposure to Active Operations Management (AOM)
Ability to manage key risk indicators
People leadership experience including developing teams and improving engagement
Experience as an operational practitioner
Make a difference through your work At NAB, we work together to deliver exceptional outcomes that exceed our customers’ expectations. We are an ASX listed organisation that has been serving Australian communities for more than 160 years. We are investing in positive change and our work changes the future of banking. Our colleagues have an impact far beyond work, and you’ll be part of a team that is helping to solve some of society’s biggest challenges.
A diverse and inclusive workplace works better for everyone We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions can thrive, connect, and grow.
More focus on you We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. To learn more, visit the Benefits of Working at NAB page on our website.
Join NAB If you think this role is the right fit for you, we invite you to apply. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.
Unsolicited CVs from agencies will not be accepted.
