Address Are you looking
for a challenging but rewarding opportunity? Do you have a love for all things
technology? Integrated ICT, a Market Creations Technology Company, is seeking
an enthusiastic, results orientated, team player to fill the role of Level 1
ICT Service Desk Technician to join our Geraldton based team.
The role is
diverse, being a mix of support via our service desk ? requiring you to respond
to incoming support requests and attending client sites to support their
technical requirements onsite. This role will also include 3rd Party contract
requirements and deliver support to Education contracts.
The ideal
candidate will have a strong focus on customer service and have excellent
interpersonal skills, and Department of Education experience. Join us and work alongside our driven and passionate team!
Preferred Requirements
Proactive,
quick learner with highly logical troubleshooting skillsCustomer
service skills, comfortable interacting with clients in person or over the
phoneTime management skillsAbility to communicate effectively to
non-technically minded clientsProactive problem solver with attention to
detailAbility to work collaborativelyAble
to travel intrastate when requiredDemonstrated ability to work under pressureKnowledge
of Microsoft Windows operating suiteMicrosoft
Office 365 support experience3rd Party Contract experience Apple Product Knowledge is desirable
Essential RequirementsA current
driver's licenseAt least 1 years' experience in a professional
ICT environmentExperience with providing support for Department of Education schoolsEnthusiasm and drive to achieve excellent
customer service At Integrated
ICT our mission is to put the end user at the forefront of every
innovative Information & Communications Technology solution we provide. By
doing our job well, our clients can get on with doing their job better.
To
join our vibrant, growing team apply now.
