Address
Form of work
SalaryThe Role
The Library / Customer Service Officer, reporting to the Library Administrator - Cardwell, will work collaboratively with customer-facing teams across the organisation and will undertake a range of duties working with Libraries, Museum and Customer Service. The role will provide support to deliver a great customer experience and promote a positive organisational culture.
Hours: Monday, Wednesday and Thursday, 8:45 - 17:00 & Saturday 8:30 - 12:15.
Types of tasks may include:
Library
- Deliver library services
- Plan and deliver library programs and events
- Contribute to the maintenance of library collections
Customer Service
- Action customer enquiries and complaints
- Work in conjunction with other Council departments to coordinate information requests
- Handle and reconcile financial transactions
About You
You will take pride in your work and enjoy working in a team environment. You will have completed a year 12 certificate or have gained equivalent knowledge through work experience.
Demonstrated excellence in presentation;interactive communication; and Customer Service skills. Have competence in the use of Microsoft Office application and a proven ability to learn new technologies.
Relevant experience in Customer Service and/or libraries will be highly regarded.
If this role sounds like a fit for your skills, experience and aspirations then please apply now.
Our Council
It is an exciting time to be part of the Cassowary Coast Regional Council, our commitment to a shared set of values offers great experiences through the building of a dynamic and inclusive workplace and community culture.
Employee Benefits
- CCRC Uniforms provided
- Up to 12% employer superannuation contribution
- Access to discounted health insurance
- Salary packaging opportunities for vehicles, rent, mortgages, electricity and gas
- Fitness Passport Wellness Program for you and your family
- Employee Assistance Program for you and your family
Our Region
Nestled between one of the seven natural wonders of the world, the Great Barrier Reef Marine Park and the World Heritage listed Wet Tropics rainforest, is the beautiful Cassowary Coast Region. Consisting of coastal and hinterland communities with 30,000 residents across the major townships of Cardwell, Mission Beach, Tully and Innisfail.
Apply Now
All applications must be submitted via the Cassowary Coast Regional Council website by 7.30pm Monday 11 March 2024.
On our website, review further position information and submit your application via the Apply button for this role, ensuring you include:
- Cover Letter (max 2-3 pages) and the reason you are the ‘best fit’ for this role
- Current Resume showcasing relevant skills, experience and qualifications
- Current Licences/Qualifications, relevant to this role
Shortlisted applicants may be requested to participate in a one way interview process with Spark Hire.
Successful applicants will be required to complete a drug and alcohol screen and a full medical to ensure their fitness to perform the requirements of this position.
Any Questions
If you have questions after reading the information on our website, or you are having difficulty viewing the position online, please contact us:
People & Safety,P: (07) 4030 2216 or E: ***********@ccrc.qld.gov.au
Cassowary Coast Regional Council is strengthened by diversity and we celebrate our inclusive workplace culture that brings great value to our organisation and community as a whole. We promote and apply equality of opportunity throughout our recruitment process and encourage applications from all sectors of the community.
This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer.
