Reporting directly to the General Manager, you will work closely with the heads of departments to ensure the smooth running process of the business operation. This role requires a combination of technical expertise, hotel knowledge, and effective communication to coordinate maintenance, repairs, and improvements within the hotel's shared facilities. Your responsibilities will include:
- Maintenance Oversight: Regularly inspect and assess the condition of the hotel's infrastructure to identify and address maintenance issues promptly. Coordinate routine maintenance tasks and prioritize repairs based on urgency and impact on guest experience, together with ensuring legal compliance, Inter React management and the Preventative Maintenance Program is adhered to.
- Vendor Management: Collaborate with external vendors, contractors, and service providers to ensure timely and high-quality maintenance services. Negotiate contracts and agreements with suppliers for cost-effective and reliable services.
- Managing staff schedules to ensure that there are enough employees on duty at all times to meet customer demand.
- Attend the Workplace Health & Safety meetings as a management representative.
- Induct contractors to ensure adherence to Accor’s policy’s and on site safety measures.
- Prepare monthly maintenance reports, commenting on key performance indicators and action taken to keep on target.
- Strive to implement the Accor Vision and demonstrate active use of Accor Values.