Marketing Manager

Marketing Manager – Q Station Hotel

• Full-Time 
• Stunning harbourside location
• Opportunity for a Marketing Coordinator to move to the next level in a Manager role

The Opportunity

Working alongside some of the most creative and respected names in the hotel and hospitality industry, this role is an exciting opportunity for an up-and-coming, ambitious Marketing Coordinator ready to step up to a managerial level. We are looking for a passionate marketer with a flair for creativity, strong digital game and brilliant copywriting skills. 

The Marketing Manager will solely oversee the marketing department, reporting directly to the General Manager.

This position entails overseeing the implementation of Q Station’s marketing strategies across various platforms, including our website, search engines, and other digital marketing channels. Responsibilities encompass content creation, social media management, and promoting all facets of the hotel, events, bars, and dining experiences to diverse market segments, including food and beverage, accommodations, visitor services, weddings, and special events.

Connecting with key internal and external stakeholders, you will support Q Station through its direction for growth, ensuring that the overall Q signature service and guest experience are communicated and delivered to our guests and the local community.

Some of your key responsibilities will include;

• Working with General Manager to plan, design and deliver Q Station marketing campaigns.
• Content creation and curation of all digital promotions and documents from event flyers through to letterheads and event schedules.
• Manage Q Station social media strategy including content scheduling, measuring engagement and reach, & responding to customer inquiries.
• Creation and implementation of highly engaging content schedules for social media accounts whilst supporting daily management of platforms including comment engagement and messaging.
• Monitor Q Station’s brand presence online through analysis of reviews and guest feedback.
• Update Q Station listings on local area, state and national tourism sites, directories, and review sites.
• Manage website content. Requires a basic understanding of CMS platforms and HTML.
• Collaborate with Sales, F&B, and Operations Teams to ensure that all communications are brand consistent and deliver the best guest experience.
• Be the custodian of brand standards to align with Q Station, Accor Hotels Australia and National Parks & Wildlife Service.
• Ensure best practice is followed across all marketing touchpoints.

Why you should apply

You have/are;

• Previous experience (minimum 2-3 years) in a Marketing Coordinator or similar roles. Previous experience in Tourism, Hotels or Hospitality is advantageous.
• Tertiary qualifications in Marketing/Communications, Commerce/Business is advantageous.
• Graphic design skills and experience in using Canva, Adobe Creative or similar software.
• Proficient in using Microsoft products (Outlook, Word, Excel & PowerPoint).
• Technical skills in Word, PowerPoint, and Excel; would be advantageous to also know Mailchimp, WordPress and Google Analytics.
• A quick thinker able to juggle multiple projects on the go.
• Being a methodical planner and post-campaign reporter.
• A balancer between creative flair and analytical thinking to help achieve commercial outcomes.
• Exceptional interpersonal, verbal and written communication skills.
• Ability to manage multiple projects, stakeholders, and priorities at a time.
• Current Australian Driver’s License.
• Unrestricted working rights in Australia are essential to be considered for this role.

You would like;

• A beautiful work environment on the edge of Sydney. Harbour with private access to Quarantine Beach and Harbour views.
• Discounts for accommodation, food & beverage, flights, car hire and more!
• Accor Staff Benefits Globally.
• Working with a fun, vibrant and friendly team.
• Ongoing career progression and development opportunities.
• Discount on all food and beverage.
• Free onsite parking.

About Q Station

Q Station is located in the heart of Sydney Harbour National Park - Manly, offering a range of incredible experiences from boutique accommodation, stunning wedding venues, modern conference facilities, a waterfront restaurant and Sydney’s best ghost and history tours.

As Sydney's only hotel with a private beach, every corner of Q Station looks out over beautiful Sydney Harbour and the quintessential Australian bushland that is home to some of the most unique animals and plants on the planet.

Despite the rich history and incredible views, what makes Q Station most exciting is the passionate, professional and dedicated team that curate once in a lifetime experience for every one that visits the property.

People are at the core of everything we do, and our commitment is to ensure long-term success and development for every person who chooses to make Q Station the place they love to work. We are proud of the opportunities we provide to our team to grow their skills and careers in hotels and hospitality.

How to Apply

If this sounds like the perfect opportunity to grow in your marketing career and you encompass the essential criteria of the role, then we want to hear from YOU!

Applicants are asked to include an up-to-date resume, which clearly details relevant skills, and experience. In addition, a cover letter is required, addressing suitability, interest and the following two questions (maximum 1 A4 page)

1. How have your previous marketing experiences prepared you for the challenges and opportunities presented by the hospitality industry, particularly in a dynamic environment like Q Station Hotel?

2. Provide examples of successful marketing campaigns or initiatives you have led in the past, and how you believe they align with the branding and objectives of a heritage hotel such as Q Station?

Please note only shortlisted candidates will be contacted.