Marketing Specialist

Placed.au is looking for a full-time Marketing Specialistfor our client in Cremorne, Victoria. As a Marketing Specialist, you will be responsible for developing and implementing marketing strategies to promote and drive business growth. If you are a results-driven professional with a commitment to excellence and a passion for leadership, we want to hear from you. Apply today and get the benefits of working in a thriving environment, a great work culture, and competitive pay.

 Job description:     

• Plan, develop, and organise advertising policies and campaigns to support sales objectives.
• Advise executives and clients on advertising strategies and campaigns to reach target markets.
• Create consumer awareness and effectively promote the attributes of goods and services.
• Create, schedule, and publish marketing content to social media platforms and websites.
• Analyse data from digital marketing campaigns and platforms.
• Recommend updates to digital content to improve search engine metrics.
• Manage customer KPIs, SLAs, and interactions.
• Develop strong relationships with Brandsec customers through the entire lifecycle journey.
• Work closely with the operations team to ensure a seamless onboarding and post-sale experience.
• Contribute to building our customer base in-region with consistent and meaningful outreach via phone, email, and social platforms.
• Draft and send communications to clients about new product and service offerings (value add campaigns) and managing all follow-ups.
• Review of client invoices prior to invoicing period.
• Manage upsell, contract renewals, and deal negotiations.
• Work with the Brandsec team, conduct DNS and security audits, and identify risks within the client’s portfolio.
• Facilitate client order provisioning.
• Work with third-party vendors to deliver key services to clients.
• Handle complaints and concerns.
• Demonstrate the Brandsec portal to existing customers where required. 

Qualifications/Attributes: 

• Must hold a Bachelor’s Degree in Business or at least 5 years of relevant work experience in lieu of the qualification.
• Must have a minimum of 2 years of relevant work experience.
• Must exhibit flexibility and adaptability.
• Must have solid computer skills including Microsoft Suite and other software such as Hubspot CRM.
• Must exhibit customer-first approach with experience in Account Management, Training, and Support.
• Must have strong interpersonal and communication skills both written and verbal. 
• Analytical and solution-oriented mindset with the ability to derive insights from different sources of data.
• Strong organizational and time management skills. 

Salary Range: $70,000 – $90,000 p.a. excluding superannuation.