Medical Receptionist

Medical Receptionist (Team Leader)

Picton Family Medical Centre , Picton NSW 2571

Are you seeking to make a difference?

Do you love helping people and being a part of a team that values Integrity?

Are you looking for a workplace that treats you like a valuable team member?

If you possess the above attributes then we want you!

We are looking for a Part Time Medical Receptionist (Team Leader) to join our friendly team at Picton Family Medical Centre for a maternity leave position.   

Maternity Leave will commence September 2024 however the role would be a staggered start with transition up and into the TL role & full roster hours.

This role will see you working within the receptionist team at the practice front desk as well as Team Leader duties within the Admin team.

We are a well-established, mixed billing, modern practice, largely appointment based, with a beautiful ambient decor and collegial work environment. 

Team Leader Responsibilities

- Role modelling and upholding the practice culture

- Rostering using Deputy App

- Accounts administration , chasing debtors

- Stock ordering

- Best Practice software - set up and updating of doctor sessions, update fees etc

- Leading team meetings, creating minutes and following up actions

- Training and development of admin team members

- Creating and reviewing admin policies where required

- Maintaining general standards and presentation within practice

The Successful Candidate MUST have:

· Exceptional customer service skills

· Excellent communication skills including a professional & personable telephone manner

· Ability to work as part of a team and also independently

· Attention to detail and someone who takes pride in their work

· Ability to multitask and prioritise & complete tasks as delegated

· Neat and professional presentation

- Current CPR certificate or willingess to obtain within 3 months of start date

Relevant Experience - advantageous but not essential

· Previous experience working in a medical practice 

- Previous experience in a receptionist/administration role 

· IT skills including knowledge of Best Practice or other medical software

Other Key Responsibilities

· Answering telephone calls & enquiries.

· Scheduling appointments 

· Greeting patients and welcoming them into our Practice

- processing patient fees and medicare claims

· Collecting & entering patient details into the database.

· Administration support to our doctors and Allied Health professionals.

Practice Opening Hours:

8am – 6pm Monday to Friday & Saturdays (9am-2pm)

The successful candidate will be required to be available for shifts across 4 days of the week plus a Saturday roster (1:4 Saturdays required)

Ability to cover additional leave is required.

Practice is closed daily for a Dedicated daily lunch hour and closed Sundays & Public Holidays
 

If you are interested, please submit your resume with a cover letter via Seek. For enquiries contact Brooke on 0402 157 *** or 4677 0533 or Dr Anna on **********@pictonmedical.com.au

Applications close:  Sunday 5 May 2024

Salary: ABOVE AWARD rate for the right candidate.

Commencement date:  negotiable