AddressMedical Receptionist/ Admin Assistant
Positive Mind Works is a private telehealth practice providing services in Australia and New Zealand. Due to our continued expansion, we have an opportunity for a Administration Team member (approx. 15 hours per week) to join our organisation to help support our team of psychiatrists. The best part is you get to work from the comfort of your own home, while still having plenty of interaction with the rest of the team.
Please note: Experience in a similar health setting is essential, applications from previous Medical Receptionists that have worked with psychiatrists will be prioritised. This is a casual role with the opportunity to become permanent part time or full time.
Shifts we require to be covered weekly for the administration assistant are:
Monday: 8:00am - 1:30pm (Melbourne time)
Wednesday: 8:00am - 1:30pm (Melbourne time)
Saturday: 9:00am - 1:00pm (Melbourne time)
Please only apply if you are available on these days and times.
About the role:
Duties performed in the admin role will include:
- Inbound and outbound phone call management
- Maintain and update practitioner appointment schedules
- Be friendly, courteous, and professional
- Liaise with clients, referral partners and our practitioner team
- Effectively maintain records
- Have strong computing skills and a good understanding of IT
- Professional phone manner
- Have excellent communication and time management skills
- Be able to adapt quickly and respond positively to feedback
- Undertake a variety of other administrative tasks
- Multi-task whilst working as part of a busy team, but at the same time be able to work without supervision
- Be reliable
- Process payment and Medicare Rebates
- Follow payment process to resolve overdue debtors
What you bring to the role
Exposure to a private practice, either medical or allied health is essential.
- At least one year of experience in a similar role
- Professional communication
- Excellent attention to detail
- High computer skill proficiency
- An understanding of Elixir, Halaxy and G-Suite would be an advantage, but we will provide training
- Knowledge of Medicare funding
To apply for the role, please email your Resumé and a covering letter to the practice manager, Ms Farzana Haque ****@positivemindworks.co
