Medical Receptionist / Admin Assistant -Essendon

Essendon North Specialist Centre is looking for an experienced and exceptional Receptionist /Administration Assistant to organize our medical facility’s functions. You will join on a part time basis (2- 3 days a week - Wednesday to Friday, you will be working for a group of multi specialist within a practice.

About us: 

We provide comprehensive care for adults and children. Our specialists include an Ear, Nose and Throat Surgeon, Allergy, Asthma and Immunology Specialist, Obstetrics and Gynaecology & Geriatric. 

About the role:

We seek those with proven receptionist skills, a can-do attitude who would like the opportunity to join this growing business, who can work with less supervision& Previous experience in medical reception / administration is essential for this role. 

A working knowledge of medical software would be preferred however training will be provided.

Qualifications & experience:

• A minimum of 2 years in a reception / administration role, preferably in medical/allied health setting
• Exceptional customer service skills & approachable  
• Ability to multitask, prioritise patient care/service and perform well under pressure.
• Excellent verbal and written communication skills.
• Thriving in a team environment, collaborating with your colleagues.
• Be reliable & Positive attitude.
• Strong computer skills – Proficient with MS Office – word, excel, and other software. 
• A working knowledge of medical software would be preferred however training will be provided.

Tasks & responsibilities:

• Providing an outstanding level of customer service on the telephone and in meeting and greeting patients and their families
• Answering phone calls and inquiries in a professional, punctual and friendly manner
• Scheduling appointments & managing appointment diaries
• Efficiently managing all patient data, work sheets, appointments, clinical files and correspondence (attention to detail is imperative)
• Responding to a broad range of patient or referral enquiries via phone & email.  
• Invoicing and receipting for patients, Medicare, DVA & TAC as required
• Ability to take direction and ask questions when required
• Provide quality care and service to patients
• Ensuring confidentiality and management of patients' needs
• Prioritizing workload - able to work under pressure
• Maintain reception, consulting rooms and waiting area tidy.
• General administrative duties – scanning, faxing, emailing
• Other administrative duties as required.

Benefits

• Working 2-3 days a week ( Wednesday - Friday)
• Flexible on hours 
• No weekends 
• No late nights
• Modern comfortable office space
• Supportive team

We are seeking a friendly natured person who is experienced, motivated, caring, efficient, trustworthy and loyal. If the above sounds like you, please forward your cover letter and resume to *****@northwestent.com.au

Thank you for your time and interest in this opportunity to become a valued member of a great practice.

Please note that only short-listed candidates will be contacted. Confidential enquiries can be made to *****@northwestent.com.au

Please send a cover letter outlining why you will be a good fit for this role, along with your CV & availability to work (days)