Medical Receptionist

We are a general practice servicing the needs of our local community in the Liverpool area. We believe that primary care needs to be locally focused and strive to provide the best standard of care to the Liverpool community.

About the role:

This role requires excellent time management and organisational skills, a high level of attention to detail and confidentiality and the ability to work autonomously, as well as part of a team. 

We are looking for someone who is committed to the primary health care sector with a strong focus on holistic patient care. 

Essential skills:

• Strong Customer service skills and cultural sensitivity with an ability to work in a fast-paced environment
• Ability to multi-task and prioritise work under pressure
• Excellent verbal and written communication skills
• Close attention to detail
• Confident in the use of technology
• Show initiative, a “can-do” attitude and work productively within a team environment
• Ability to work alone and as part of a close team
• Exceptional time management skills
• Establish and maintain a great rapport with patients and colleagues
• Be reliable and enthusiastic

As a Medical Receptionist, you will be responsible for:

• Managing all phone enquiries in a timely, professional and confidential manner
• Front of house reception and warmly greeting our patients and their families upon arrival
• Scheduling appointments for the doctor and her patients
• Provide ongoing support to the doctor and practice nurse as required
• Issue patient invoices, receipts and process Medicare rebates as required
• Enter and update patient registration details
• Ensure the reception and waiting area is clean and presentable at all times

Medical Reception experience would be valued, but not essential as training will be provided. 

If this role interests you, we would love to hear from you – email us at *************@gmail.com 

Please supply an introductory letter (no more than an A4 page) addressing why you would be suitable and include a current resume with at least two (2) references.