Address Job Description: Randstad is partnering with a healthcare facility dedicated to providing exceptional medical care and personalized patient experiences. We are seeking a highly organized and personable Medical Receptionist to join their dynamic team. As the first point of contact for patients you will play a crucial role in creating a welcoming and efficient environment for both patients and staff.
Key Responsibilities:
Greet patients, visitors, and guests with a friendly and professional demeanor.
Schedule and manage patient appointments, surgeries, and consultations efficiently.
Register new patients, collect and verify insurance information, and update patient records as needed.
Answer incoming phone calls, address inquiries, and provide information to callers in a helpful manner.
Coordinate with medical staff to ensure a seamless patient experience and timely flow of appointments.
Process billing information, collect payments, and issue receipts.
Manage patient accounts, invoicing, and payments with Medicare; knowledge of health fund billing essential
Handle sensitive and confidential information with the utmost discretion.
Qualifications:
High school diploma or equivalent; additional education or certification in healthcare administration is a plus.
Proven experience as a Medical Receptionist or in a similar administrative role, preferably in a medical setting.
Excellent communication and interpersonal skills, both in-person and over the phone.
Strong organizational skills and attention to detail.
Proficiency in using electronic health records (EHR) systems and standard office software.
Ability to multitask and handle a fast-paced environment.
Empathetic and compassionate attitude towards patients and their families.
Knowledge of medical terminology and procedures is an advantage.
Benefits:
Competitive salary and benefits package.
Opportunities for professional growth and development within a thriving healthcare organization.
Collaborative and supportive work environment.
Meaningful work that contributes to the well-being of their patients and community.
If you are a dedicated and customer-focused individual with a passion for contributing to the healthcare field, we invite you to apply for the Medical Receptionist position. Please submit your resume detailing your relevant experience and why you are a great fit for this role or email ************@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Please click here to apply.
