AddressWe're on the search for a receptionist to become part of our expanding team at Oxford Street Medical Centre in Bulimba!
This position offers flexibility, with 15-30 hours per week available on a casual/part time basis. Our operating hours are Monday to Friday, with occasional Saturday mornings. If you are bilingual (preferably Spanish) this is highly advantageous.
As the first point of contact for our patients, you will play an important role in creating a welcoming and positive experience.
Ideally you have at least one year of experience as a Medical Receptionist with Best Practice software and possess outstanding organisational and interpersonal skills.
We are a close knit team of 7 Doctors, 3 receptionist, 2 Nurses & 3 Allied Health who have regular team bonding activities.
Your key responsibilities will include:
- Acting as the first point of contact for all phone calls and patients, ensuring a welcoming and warm first impression.
- Maintain and adhere to confidentiality requirements.
- A sound knowledge of the day-to-day operations of the front desk including booking, billing and invoicing
- Patient Triage
- Assisting patients with enquires
- Opening and Closing of clinic
- Liaising with doctors, nurses and patients
- Scanning and sending medical records
- Stocking doctors rooms
- Basic cleaning duties
- General trouble shooting skills of Telephone system, Internet, printers and other clinical equipment
What you will bring to the role:
- Best Practice/Medical Director experience
- A good knowledge and understanding of Medicare item numbers and billing would be preferred
- Reliability and flexibility
- Possess a positive and happy personality
- Accurate computer skills.
- Excellent telephone skills are necessary.
- Administration and data entry experience ideally gained within health/medical.
- Well organized and time efficient.
- Ability to multi-task
- Possess a caring and compassionate nature with a genuine desire to assist the patients using our facility, both in person and over the phone
- Have Medical or Allied Health Reception Experience
We are constantly striving to be better in all we do and want to partner with good people who want to challenge themselves to be the best at what they do.
You will be provided full administrative support from experienced medical staff.
