Address
Form of work We have an opening for a warm and friendly person to join our expanding team. Weekly work hours is 22 to 26.
The successful candidate will be the ‘face’ of our surgery greeting our patients on arrival, managing phone calls, enquiries and appointments, and liaising between our doctors and nurses and their patients.
Other tasks involve billing and payment processing, opening and closing of the surgery, and general administration tasks such as data entry, photocopying, scanning, faxing, filing and other office tasks. Empathy and patience is important as is a pleasant and motivated personality.
We are focused on quality customer service and satisfaction and are looking for someone to go ‘above and beyond’ and care for our patients
Astute attention to detail and the ability to multitask and handle stress during busy periods
Patience, superb listening, communication, and interpersonal skills
The ability to work independently as well as collaboratively within a team consisting of administration, nursing, and medical staff
Appreciation of absolute patient confidentiality and meticulous record keeping skills
Self-motivation, self-direction and a proactive attitude
Demonstration of a high level of computer literacy/skills
Enthusiasm to learn and work under direct supervision of our senior receptionist
Experience with Best Practice and Office software programs
Previous experience as a Medical Receptionist/secretary
Typing skills
Knowledge of Medicare billing and claiming
Work schedule is 3 full days for Wednesday, Thursday and Friday. An option of 2.5 days may also be possible. Apply Now
