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Form of workVOA are looking for a dynamic, experienced Medical Secretary to build a newly established group of 3 experienced Orthopaedic Surgeons. Your role will be pivotal in shaping the group enabling growth, optimal patient care and experience. Working alongside consultants, administrative and nursing team you will be fundamental in providing and maintaining a positive work environment and building team culture.
You choose - working permanently full time, 4 days per week or 9 day per fortnight your role will encompass:
- Establishing procedure and policy to enable best practice solutions
- Streamlining processes to ensure optimal use of time
- Screening phone calls, making appointments and data entry of patient demographic information
- Invoicing and receipting consultations
- Ensuring consulting sessions run smoothly
- Providing patients with quotes for surgical procedures
- Management of theatre lists
- Surgical invoicing/receipting
- Carry out end of day and audit processes
- Debt collection
- Screening and managing email and fax communication
- Securing ad hoc theatre lists
- Ensuring pathology/radiology/downloadable communication are maintained
- Creation and management of VOA Procedure & Policy Manual
Required Skill Set:
- Gentu experience desirable
- Previous experience with orthopaedics or surgical practice preferential
- Sound knowledge of medical terminology
- Solid understanding of MBS/health fund/Workcover and TAC fee schedules
- Sound knowledge of the Eclipse billing system
- Excellent verbal and written communication skills
- Ability to work autonomously and as a team member
- Establish and maintain positive relationships with hospitals/anaesthetists/assistant surgeons, prosthetic companies, etc
- Management of outsourced tasks program portfolio
- Creation and management of Procedure & Policy manual
What We will provide you:
- Positive and enjoyable work environment
- Training in Gentu PMS to ensure optimal use of system
- Introduction to key stake holders and third party providers
- Continued mentoring and feedback throughout your journey with VOA
Attractive remuneration based on experience. Only applications with a covering letter will be reviewed. Please address your covering letter to Tracey Jackson. Applications will close COB Friday 22nd March. Interviews may commence prior to the closing date. Only successful applicants will be contacted.
