Merchandise Operations Manager

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.

Australia’s most loved and trusted department store is more than a shopping destination. It is home to exclusive, partner and concession brands and a true Omni-retailer.

Merchandise Operations Manager is a business critical role, responsible for the optimisation of merchandise stock flow and financial performance along with the management of click & collect, safety and compliance. Manage the day to day operations of the store ensuring compliance with merchandise from dock to floor, replenishment and shrinkage. 

• Make your mark as a senior leader at Myer Bendigo
• Opportunities for Succession planning and development, locally and nationally

About The Role:

• Manage the logistics of all merchandise from dock to selling floor ensure efficiency in stock flow, compliance and safety at all times
• Oversee merchandise support activities ensuring merchandise optimisation in store and click & collect customer orders
• Actively drive a high performance, customer focused, service and selling culture
• Ensure compliance with processes that remain efficient, effective and streamlined
• Identify and champion the implementation of operational process improvement across the store
• Lead, empower and inspire your team with a consistent focus on developing the next generation of MYER leaders
• Lead and manage store compliance activities and coordinate facilities management, ensuring all managers are fulfilling requirements for their business unit
• Maintain shrinkage strategy and manage implementation including communication, education, monitoring, review and support

About You:

• Solid experience in a high volume store management, or retail operations role is essential
• Experience in Logistics within a retail environment, leading dock-to-floor stock flow and replenishment teams, including training and upholding safety compliance
• Proven leadership skills with people management experience of a medium to large sized team
• Working knowledge of OH&S processes and practices
• Ability to analyse and interpret data and reports to make informed recommendations and decisions
• Strong interpersonal skills and can communicate with influence to a diverse team
• Ability to drive our Customer First Strategy across a large format department store, offering a wide range of product categories
• Excellent time management skills with the ability to work independently on prioritising and meeting deadlines
• Strong retail, financial and business acumen

Benefits to you:

• Become a leader within one of Australia’s most-loved department stores
• Career development and progression opportunities
• A great range of discounts and Myer Team Member exclusive offers
• Access to volunteer, parental and lifestyle leave
• Service Recognition, Inspirational People Awards, and more!

To be considered for this position you will need to be available to work across our key store trading hours. Management team members work on a rotating roster including weekends and peak trade hours.

Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.

Welcome Home!