AddressThe Global Partner Solutions (GPS) team mission is to build and sell intelligent cloud and intelligent edge solutions with partners, empowering people and organizations to achieve more. GPS is a sales organisation accountable for the commercial partner business at Microsoft. Building on the GPS mission, the Go-To-Market team mission is to develop the strategy and marketing approach for how we build, nurture, and engage the partner ecosystem to drive tech acceleration and customer outcomes.
The purpose of this role:
The Modernwork Channel Manager:
- Drives digital transformation for organizations by ensuring an active and engaged channel ecosystem aligned to customer needs.
- Manages partner capacity and capability to optimize partner impact on new customer acquisition, renewals, and consumption.
- Creates a local partner ecosystem by driving channel activation.
- Drives connections between Microsoft sellers and partners to deliver solutions to end customers.
What skills do you need to have?
There will be many opportunities for you to learn and grow into this role and Microsoft. However, to be able to best deliver on the purpose of this role, these are the core skills and experiences you should have on day one:
- Strong experience in core sales, channel sales, industry or solution selling, or business development experience
o OR Bachelor's Degree in Sales, Marketing, Business Operations, Business Administration or related field AND 4+ years core sales, channel sales, industry or solution selling, or business development experience
o OR Master's Degree in Sales, Marketing, Business Operations, Business Administration or related field AND 3+ years core sales, channel sales, industry or solution selling, or business development experience.
Team Culture and Support
Microsoft believes that by investing in our people and creating an inclusive environment, our team will do their best work. See our complete list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180. Microsoft Benefits | WORK180 Endorsed Employer
Our mission is deeply inclusive. See Inside Microsoft | Global Diversity and Inclusion at Microsoft
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Co-Sell Partnerships
- Proactively creates, nurtures, and influences a partner ecosystem to drive larger impact for the customer. Facilitates match-making to drive opportunities (e.g., digital transformations), connecting partners to sellers and working closely with account teams to align Microsoft solutions to specific business needs across horizontals and verticals. Delivers and integrates partner expertise and solutions into sales cycles that grow consumption of Microsoft products.
- Brings stakeholders from different parts of the business (e.g., account team unit, solution team unit, business groups, customer program management, worldwide inside sales, cloud specialist) together to create demand, bring new ideas to market, establish quality partner connections, and orchestrate processes to set expectations and generate trust. Refers to solution/practice maps or marketing campaigns to support partner strategy. Drives leads and opportunities for co-sell-ready partners with internal teams (e.g., Partner Marketing Advisor [PMA] team) and provides feedback on Solution/Practice map coverage or marketing campaigns. Leads partner strategy efforts and engages in partner-to-partner collaborations to provide solutions to customers and to scale offerings.
- Manages partner co-selling for Microsoft's most strategic solution partners to drive joint pipeline and partner consumption of Microsoft products at scale. Connects with Microsoft's sales and partner communities to bridge and support partner-to-partner engagements as needed, aiming to scale the offering also through co-sell-ready partners. Identifies and lands sales offers, incentives, and surface customer wins for partner sell-with evidence. Supports account teams while navigating within partners' solutions and expertise, including global solution partners or Independent Software Vendors (ISVs). Carries a target on intellectual property (IP) and/or service co-sell metrics, connects partners with
sales teams, and drives increased awareness of partner solutions across verticals to move sales forward.
- Develops pipelines with co-sellers; engages partners and co-sellers proactively to ensure right co-sell prioritization and pipeline coverage to support targets. Participates in intellectual property (IP) and service sales forecasting, as well as account/territory planning to identify and address gaps. Drives pipeline reviews with top co-sell partners and Microsoft sellers to evaluate pipeline effectiveness.
Partner Impact
- Leverages the voice of partners and customers through direct engagements, field surveys, partner events and surveys, listening systems, and social mechanisms, to identify and alleviate key customer and partner success blockers. Drives attendance to partner events and responses to partner surveys. Adapts partner strategies as needed to adjust for scale and complexity. Aligns resources and programs to support partner co-sell pipeline velocity and alleviate friction points. Brings detailed feedback to build-with teams and executes on corrections of errors in response to feedback.
- Maintains and stays up to date on Microsoft's sales compliance processes. Drives sales with partners in accordance with Microsoft's compliance policies.
