Ndis Support Coordinator

Carers ACT is a leading organisation dedicated to supporting family members or friends who provide invaluable assistance with the tasks of daily living to individuals living with disabilities, medical conditions, mental illnesses, or those who are frail and aged. Our mission is to empower carers by enhancing their capacity and capability, while also enabling them to engage in everyday activities such as employment, education, and social interactions. Through a comprehensive range of integrated services and supports, we strive to be a trusted partner in care for carers in the ACT.

ABOUT THE ROLE

We are currently seeking a NDIS Support Coordinator to join Carers ACT. This role provides direct service to participants with a disability and their carers by providing support coordination and pre-planning consultation. The successful applicant will be responsible for:

• Working closely with participants and their carers to ensure they understand their NDIS plans, including their goals, available funding, and the range of supports they can access.
• Coordinating various services and supports to create a comprehensive plan tailored to the participant’s needs, including connecting them with NDIS-approved providers, community resources, and other relevant services.
• Supporting participants and their carers to build essential skills and advocate for their best interests ensuring they are supported through unforeseen and changing circumstances.
• Marketing appropriate services to prospective clients
• Building and maintaining internal and external stakeholder relationships with potential and existing service providers.
• Maintaining accurate database records
• Actively encourage and support a seamless service for carers and recipients

ABOUT YOU

We're looking for a compassionate and empathetic individual to fill this role. The ideal candidate will have strong communication skills to engage and collaborate with participants, families and carer. They are detail orientated and be skilled in understanding the needs of their participants and services to support them. Your qualifications and skills include:

• Advanced understanding and experience in working with NDIS plans and services, with a minimum of 2 years' experience.
• Qualifications in relevant field is highly desirable, with a minimum of 2 years demonstrated experience in the community services sector.
• Ability to build and nurture relationships and networks with participants and their carers as well as disability service providers.
• Demonstrated computer literacy (MS Office)
• Highly developed communication and interpersonal skills
• Well-develop customer service skills

Additionally, you meet the following essential requirements:

• Current Working with Vulnerable People Registration (with NDIS activities if issued after July 2021) or willingness to obtain.
• Up-to-date COVID vaccinations
• Current Police check 
• Current Driver’s Licence (essential to undertake client meetings at external locations).

WORKING AT CARERS ACT

At Carers ACT, we take pride in fostering an inclusive environment and promoting a strong work-life balance. As a valued member of our team, you can expect the following benefits:

• Care-Friendly Environment: We prioritise creating a care-friendly organisation where every employee feels supported and included.
• Competitive Remuneration: We offer competitive salaries within the sector, recognising and valuing your skills and contributions.
• Salary Packaging: Take advantage of our salary packaging options to maximise your take-home pay, providing you with additional financial benefits.
• Commitment to Learning and Development: We are dedicated to your professional growth and offer various opportunities for learning and development. From formal training programs to informal mentoring, we support your continuous development.
• Free Parking: Enjoy the convenience of free parking at our Holt office, making your work commute hassle-free and cost-effective.

We offer stability and security with a full-time positions, allowing you to make a long-term impact and contribute to our organisation's success.  

HOW TO APPLY

If you would like to be considered for this role please click APPLY NOW and send your current CV with a cover letter summarising your skills and experience.

We will interview as we receive applications, we encourage you to apply as soon as possible.

Carers ACT is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud of our team, representing a variety of backgrounds, perspectives and skills.