Network Support Officer | 12-Month Contract | State Government
Your new company
Join the New SouthWales state organisation and services who are looking for an experiencedNetwork Support Officer
Your new role
As a Network SupportOfficer, you will be an integral part of the IT department, providing essentialsupport for the network infrastructure. Your responsibilities will include:
Monitoringand maintaining network performance
Supportfor the voice and data communications network infrastructure.
Rosteredon-call support
Supportfor Cisco Routers , switch, voice gateway, CUCM, VOIP phones, Teleconference/AVdevices, Aruba wi-fi system/equipment e. g. controllers, wireless access points(WAP)
Troubleshootingand resolving network issues.
Implementingnetwork security measures.
Coordinatingwith external vendors and internal stakeholders.
Assistingin network installation and upgrade projects.
Liaisewith vendors
Providingtechnical support and training to staff.
What you'll need to succeed
AustralianCitizen or PR
Experiencein a similar role providing first point Network Support on Cisco devices,networking, phones, switches/routers, teleconferencing.
Provenexperience in network administration and Level 2 support.
Strongunderstanding of networking protocols and hardware.
Excellentproblem-solving and analytical skills.
Abilityto work collaboratively in a team environment.
Excellentcommunication skills, both written and verbal.
Acommitment to continuous learning and professional development.
What you'll get in return
Arewarding career with a positive impact on the community.
Opportunitiesfor ongoing training and professional development.
Asupportive and dynamic work environment.
Competitivesalary and benefits package.
Accessto state-of-the-art technology and resources.
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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