Office Admin

Why join the team?

Because we are a really good bunch of people who care about our team and our clients. 

We offer flexible working arrangements and the opportunity to develop a work life balance.

You will feel part of a committed, supportive, and encouraging team where you are safe to ask questions, provide feedback and come to work knowing you are part of a team who has your back.

We love what we do, and we want you to feel the same…

What’s the Role:

The key functions of the role are to provide rostering and basic administrative support to the organisation, including responsibilities such as, actioning participant/staff requests, daily rostering data entry/reporting, assisting with recruitment and learning and development and support with general organisational tasks as required. Other functions include the maintenance of the organisation asset and risk assessed roles registers and ensuring the work environment is maintained in accordance with organisational policy and legislative requirements for Duty of Care and Occupational Health and Safety. The role requires a high degree of attention to detail, with strong organisational skills and well-developed interpersonal skills in verbal and written communication.

This position is part time casual to begin with the potential to increase.

The role will have the following roles and responsibilities:

General duties

• Responding to client, and other providers enquiries/feedback in a timely, efficient, and supportive manner.
• Human resource data entry and coordination support. 
• Create and administer personnel files, electronic records and maintain records of staff onboarding/induction, training and development in accordance with applicable policy or procedure. 
• Ensure staff records are maintained.
• Provide day to assistance to the Director and Office manager in finalising tasks. 
• Build, generate Canva documents/marketing material as required.
• Contact current, past and prospective clients. 
• Attend to Office Administrative duties as required.

Rostering and timesheet management

• Respond to and appropriately manage staff/client enquiries relating to the roster and staff/client requests.
• Ensure when rostering suitably trained and appropriately matched staff with clients and travel distance.  
• Maintain positive relationships with Insurance & NDIS providers, Booking agents staff and relevant stakeholders.
• Daily data integrity checks of work schedules and bookings.
• Assist with approval of timesheets and check for accuracy to allow for timely processing of payroll. 

Recruitment and termination of staff 

• Support the recruitment and onboarding of new staff with administrative tasks.
• Ensure that recruitment and selection practices are undertaken in accordance with One clean values and established policies and procedures.
• Ensure all staff onboarding qualifications and checks are correctly entered on Monday.
• Coordinate the induction of new staff.
• Maintain records of One cleans’ property held by staff and ensure return on conclusion of employment. 

Key Selection Criteria 

1. Knowledge/experience - Demonstrated knowledge/experience working in a similar role with a client management system, Canva , Monday, Planoly and other general office systems.
2. Attitude -A commitment to the Vision, Mission and Values of One clean and you are enthusiastic and a service minded individual who can demonstrate a sound work ethic and attention to detail.
3. Skills – Ability to communicate effectively, plan and prioritise and deliver results.  Ability to resolve issues in a timely manner. 
4. NDIS Knowledge - Understanding of the NDIS support model is desirable.
5. Customer Focus and Communication- You will have excellent verbal and written communication proficiency, strong interpersonal skills, and a continuous improvement and person-centred approach.
6. Time management- Excellent time management skills and the ability to handle multiple tasks, priorities, and deadlines with a ‘no fuss’ approach.
7. VISA- Must have full-time working rights to work in Australia.

Who are you as a person?

• You are empathetic and emotionally intelligent  
• You can work autonomously 
• You are very organised and can manage many competing priorities
• You can maintain boundaries and Privacy
• You have strong administrative skills!
   

Is this for you?

If you feel you have what it takes, please apply with your resume and cover letter addressing 3 of the Key Selection Criteria for the role and why you would make a good fit. Applications not covering off on these requirements will not be shortlisted.

Only successful applicants will be notified. 

Have questions?

Please call Michelle email ****@one-clean.com.au .