Office Administrator

Administration and Customer Service –  Wangara. 

IMMEDIATE START

iPasti was born out of love and passion for Italian tradition.  Our vision is to bring the taste of Italy to families in Australia from the first bite.  We manufacture a range of pastas, sauces and meals that are supplied to retailers and other customers nationwide.

What is the Opportunity?

Working in the administration and customer service team, you will be responsible for ensuring our products go to the correct customers on time, and that the customers are satisfied with their orders.  Our customers range from local restaurants to national retailers, and you will have the opportunity to work with them all.

You will also assist with ordering ingredients and other business consumables, assist with production planning and be part of the new product development team.

Duties include but not limited to..

• Interstate Refrigerated Transport bookings knowledge is a must
• Answering phones & assisting customers with their enquiries 
• Liaising with customers
• Assisting to investigate customer complaints
• Accurately recording & imputing customer orders into our software
• Record management (eg filing and scanning documents, maintaining spreadsheets
• Raising customer invoices
• Logistics & Distribution
• General Office Duties
• Managing inboxes & email correspondence
• Liasing with production team to ensure production schedule meets order requirements
• Participating in new product development team

Required Skills

• Handling Logistics and Freight
• Strong Microsoft Office skills (Word, Excel, Outlook)
• 3 years general administration experience
• Pleasant phone manner
• Use of Warehouse Management Software desirable
•  Work independently and as part of the team
• Accuracy and attention to detail

Based in Wangara, early starts and finish, Monday to Friday.

If this sounds like you, apply now!

Please note, we can only accept applicants with a current visa to live and work in Australia.

At iPastai, we are passionate about providing equal opportunities and embracing diversity.  We actively encourage applications from any background.