AddressSeeking an energetic and committed professional to join a friendly and supportive team to ensure office administration and client interface is exceptional in the NDIS and Aged Care service delivery sector.
Benefits
- Competitive Salary with monthly RDO
- Professional and fun team culture
- Outer Eastern suburb location – work close to home!
Our client is a well-established (20+ years) disability and Aged Care service provider that prides itself on custom solutions specific to each of their client’s needs. They live and breathe their mission - to provide quality and personalised care to vulnerable members of the community and to assist them stay in their homes with their families for as long and with as much dignity and independence as possible.
They are now seeking an Office Administrator to work with a small, close-knit office-based team that works collaboratively with their care workers in a to provide quality care in an efficient and timely manner for their clients and their families.
The Role
This is a varied role with time critical responsibilities. You will be responsible for the day-to-day running of the office, as well keeping excellent lines of communication open that ensures you a clear understanding of clients and their needs as well as the skills and character of team members.
Responsibilities include:
- Office Administration – management of office systems and processes, file management, responding to correspondence and emails and assisting with efficiency improvements
- Rostering and Scheduling – Manage the rostering of support workers with an eye for detail and an understanding of client needs and the skills and interests of the care team. This includes managing, maintaining and renewing all accreditation required by the care workers.
- Client Service and Onboarding – Be the friendly and welcoming interface with new and existing clients. Manage new enquiries referring them to appropriate team members, assisting with the input of care plans and care schedules into the database, assist with care plan agreement sign-offs and any other requirements.
About You
You will have a passion for helping others and have a friendly, helpful, and empathetic nature. Working with clients and the internal team, you will have a genuine love of getting to know people – to be the conduit for meaningful connections between clients and support workers. You will have exceptional organisational and planning skill with the ability to juggle a busy role. Friendly and helpful you will often be the first interface of the organisation. Your sunny personality will shine through so that clients and staff will love having a conversation with you!
So, what will you bring to the role?
- A passion for helping others and a genuine interest in people and their lives
- Excellent time management and prioritisation skills
- An attention to detail
- The ability to be adaptable and approachable
- A positive and friendly disposition
- A desire to be a team player – always willing and helpful
- You will be keen, enthusiastic and ready to learn new skills
Required Skills:
- Minimum two years’ administration experience in an office-based environment
- Excellent written and verbal communication skills
- IT literate - fully conversant with MS Office (prior experience using databases would be an advantage)
- Previous rostering/scheduling experience would be an advantage
- Previous experience in an NDIS or Aged Care service delivery environment would be ideal!!
To apply for this varied and interesting role, click ‘APPLY NOW’ and forward a current copy of your Resume and covering letter.
