About the business
LHD Group Australia is part of a global company which provides protective clothing and best in class services to the Emergency Services sector.
LHD are the global leaders in Total Care services - caring for and maintaining PPC providing life-safety conditions of the emergency services work force.
The Opportunity
You will be a highly organised individual who shows initiative, drive, self-motivation and attention to detail, to ensure that our team and business operate efficiently and smoothly day-to-day.
This is a diverse role with a focus on supporting the admin & operational team and other requirements of the business including General Administration, Invoicing, Quality Assurance, WH&S, Reporting and responding to client requests in a professional manner. This hands-on role has a lot of variety with a large proportion being office-based work and a smaller but important component working to support our operations team.
We’re a high performing, results driven and innovative team that strives for excellence in everything we do. We’re looking for that special team player with loads of energy to share our passion in a fast paced, collaborative and supportive environment.
The Role
Key responsibilities include (not limited to):
- Assist with preparing and maintaining QA and WHS systems
- Maintain database/spreadsheets as required
- Prepare monthly and quarterly reporting for the management team
- Coordinate and take minutes of meetings
- Assist to implement initiatives and processes to improve service & quality control
- Maintain staff records & data on various systems
- General administration and warehouse support
- Work professionally with key people in our customers’ business
- Dealing with suppliers
- Prepare Invoices as required
- Deal with customer enquiries via phone and email
- Monitor and report on all courier/transport movements
About You
To be successful in this role, you will have;
- 2-3 years’ experience in a similar role
- Strong English skills - written & verbal
- Strong IT skills in Microsoft Office 365
- Grasps new systems easily and is able to create & work within processes
- Takes ownership of tasks and is proactive & deadline-driven
- Highly organised with attention to detail
- Ability to multi-task and prioritise a changing workload
- Ability to work well with various people, including listening well and communicating clearly
- Must be upbeat, flexible, adaptable and a quick learner
- Problem-solving skills - finding & offering the best solutions
- Embraces a team attitude and always be willing to help out
- Self-motivated, strong work ethic, committed, honest and friendly