Address
Form of work
SalaryThe Operations Coordinator will be actively coordinating and optimising last-mile delivery operations, collaborating with brand partners, and spearheading initiatives to enhance customer experiences within a dynamic, customer-focused environment.
Client Details
My client is a Logistics Distribution and Supply chain delivery company focused on providing exceptional delivery experiences for premium brands by redefining last-mile logistics through innovation, high performance, and customer-centricity based in Coburg.
Description
The Operations Coordinator will be responsible for but not limited to:
- Managing and optimising delivery reporting, focusing on enhancing data accuracy and integrating automation to monitor carrier performance metrics like DIFOT.
- Developing and implementing initiatives to elevate the last mile delivery experience and expand the logistics network in alignment with brand partners' needs.
- Collaborating with suppliers to ensure efficient and timely movement of goods, both internationally and domestically, for brand partners.
- Supporting and improving overall carrier performance management by working closely with the Senior Operations Manager.
- Acting as the primary liaison for logistics-related matters internally, addressing customer inquiries, and coordinating with internal teams and brand partners to resolve any delivery-related challenges.
Profile
The successful Operations Coordinator will have:
- Driver Management experience
- Supervisor experience (more blue collar)
- Warehouse experience
- Strong communication and reporting, both verbally and written
- Technology systems experience
- Analytical background
- Ability to work autonomously
Job Offer
The candidate will be offered:
- Huge room for growth in their career
- Be a part of a growing startup business
- Immediate start
- Work 3 days from home
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact James Corboy on +61 3 9607 5608.
