Operations Manager (Business / Practice Manager)

Are you an organisationally minded go-getter that loves the idea of continuously striving to Perfect Business Operations in order to Maximise Efficiency and Deliver Great Client and Team Experiences? This is the opportunity to secure a change of professional scenery and enjoy the benefits of being an essential member of a growing firm.

Stanford Financial is an innovative, fresh, national, multi award-winning Mortgage and Finance Brokerage. We work closely with Stanford Legal in our mission to make Stanford a household brand-name in Australia.

We are committed to creating a positive and supportive culture for our team. We value collaboration, professionalism and a strong work ethic, while we strive to create an environment where our team can thrive and grow.

We offer a variety of benefits, including a competitive salary package, flexible work hours and opportunities for professional development. We also have a strong commitment to work-life symmetry and encourage our team members to take time off to recharge and pursue passions outside of work.

In addition to these benefits, we are a socially responsible company and actively support various charitable causes. Our team have the opportunity to get involved in these efforts and make a positive impact on the community.

Overall, we believe that a great culture is essential to the success of our team and our firm, and we are dedicated to fostering a positive and supportive environment for all of our team members.

You will feel at home in our spacious offices in Springfield Central, with no traffic and free, on-site parking.

You will work directly with the Managing Director and Lending Director, as well as the wider Stanford team to manage and improve the operations of the Mortgage Brokerage. This is a dynamic role that involves current-state management, as well as future-state optimisation implementation. This is not necessarily a people management role, rather an operations management role, whilst working collaboratively with an experienced and motivated team.

This role is for someone that sees the perfect client experience integrated with perfect team workflow as a ‘thing of beauty’. This is the pursuit of the optimisation of team capability to work in perfect harmony across all facets to reduce friction and take the cognitive load off the client.

• An operationally passionate person, that may have experience in a similar role.
• Experience in finance / lending or professional services more broadly would be helpful but is not essential.
• Strong work ethic and go-getter attitude.
• Initiative to be always on the front foot and looking for improvement.
• Intuition to be able to use your own skills to action that initiative wherever possible.
• Proficient in all Microsoft Office software, but broadly technologically minded and can adapt and customise CRM's together with our tech team to make software shoulder as much of the workload as possible.
• A people person, able to work collaboratively with colleagues in pursuit of our mission.
• Excellent communication skills (written & verbal)

In addition to all the benefits listed above, you will be compensated above market rate based on your experience. This will be in the form of Annual Salary + Bonuses / Profit Share.

Don't delay! Apply now for a confidential discussion.