Operations Manager

Lightspeed Communications & Electrical is a leading connectivity specialist in Australia and provides businesses of all sizes with smart communication and electrical networks that exceed client expectations.

We supply, install and maintain the entire connectivity chain within a fast evolving digital world.  Our projects range from small data and electrical fit-outs, to major government networks, encompassing all facets of hardware connection to the world.

Through the application of our knowledge and experience, design capability and supplier relationships, we pride ourselves on delivering first class systems, on time and to budget. We are committed to continuous improvement and achieving excellence in everything we do.

This role will be based out of our Osborne Park office. As the Operations Manager, reporting to the Managing Director, you will be expected to lead a growing team, drive operational excellence and project manage our portfolio of jobs to achieve sales budgets, on time delivery and profit targets.

• Team Leadership: 
  • Lead, motivate and inspire and train and support a skilled team of data comms and electrical technicians, fostering a productive and positive work environment in line with company values. Identify and train your successor within your first six months;
  • Facilitate a monthly management meeting whereby the business performance is analysed using a dashboard of KPIs, cause and effect is established, process improvements identified, and forecasts are established;
• Project Management: oversee the planning and execution of data comms and electrical projects, ensuring timely completion, adherence to budget, and compliance with industry standards;
• Operational Excellence: ability to read and understand plans, construct systems and processes to improve efficiency, quality, cost saving and overall customer satisfaction;
• Material Allocation: coordinate procurement of materials and inventory whilst efficiently allocating resources to meet project demands and maintain optimal productivity;
• Asset Management: 
  • Manage the purchasing, operation, and maintenance of the Lightspeed’s technical assets, including vehicles;
  • In conjunction with the Managing Director, forecast future capital expenditure requirements to ensure Lightspeed can continue to deliver current and future services and increase turnover
• Quality Assurance: implement and enforce quality assurance measures to guarantee the delivery of high-quality comms and electrical services to clients;
• Client and Supplier Management: build and maintain strong relationships with clients and suppliers that secures future work, prepare variation submissions, attend site meetings, negotiate favourable terms and ensure timely delivery of materials;
• Strategic Planning: Support the Managing Director in developing, implementing and reviewing an annual strategic plan, including the identification of prospective new services;
• Risk Management: Participate in an annual risk assessment and apply risk analysis when any changes to the business’s operating environment are detected;
• Regulatory Compliance: stay informed about comms and electrical regulations and codes, ensuring all projects and operations comply with relevant standards and guidelines. 

• Proven experience managing projects containing fibre optics, data, electrical, CCTV installations along with other Lightspeed services considered highly desirable;
• 10 years of work experience, of which at least five years have been in a technical or similar trade role directly applicable to the responsibilities of this position;
• Diploma in Project Management, along with open registration considered desirable
• Demonstrated experience in team leadership;
• An ability to foster and maintain a team-oriented work environment that constantly strives to exceed expectations;
• Well developed communication skills both written and verbal, with experience leading teams of technical staff;
• Be willing to undertake training in leadership and development, along with any other areas of professional development identified by the management team;
• Ability to organise and prioritise workload to meet deadlines;
• Proficient in the Microsoft Office suite, including Outlook Word and Excel.   It is highly desirable to have exposure to SIM Pro ERP.

Benefits 

• Company vehicle
• Annual salary + Super 
• Work-life balance 
• Positive work environment with on the job skill development
• Opportunity for bonuses
• Work uniform provided
• Working with a like minded team of professionals who love to have a laugh, whilst getting the job done.