AddressJoining this client presents a fantastic opportunity to be part of a globally renowned brand, ranked No. 1 in its industry. The team is highly esteemed for consistently delivering top-tier service, setting them apart in the market. As a member of the team, you will play a pivotal role in one of their key departments dedicated to managing and processing customer orders with precision and excellence.
Client Details
The client is a global leader in the dairy industry, known for its high-quality products and extensive range of dairy offerings. The company is committed to innovation, sustainability, and delivering excellence to consumers worldwide.
Description
Reporting to the Customer Service Supervisor, you will be responsible for the following:
- Answering incoming calls, providing excellent Customer Service
- Making outbound calls to follow up on deliveries
- Responding to urgent order requests via phone and email
- Keying a high volume of orders
- Checking stock availability with operations
- Resolving customer complaints
Profile
Ideally, you will have a background in Customer Service within a call centre environment or within Fast moving Consumer Goods and are available to work across 3 shifts rotating across 8am-4pm, 8:30am-4:30pm and 9am-5pm.
This is a high volume fast paced role that will require accuracy and an eye for detail.
Job Offer
- Join a global organisation with a stellar reputation
- Ongoing, stable work environment
- Secure On-site parking
- Monthly Team activities
- A vibrant working environment
- Training and mentoring and possible cross-training in other departments
To apply online please click the 'Apply' button below.
For a confidential discussion about this role please contact Jess Johnston at +61 3 8616 6221.
