Organisational Change Manager

As our next Organisational Change Manager you will play a vital role in orchestrating seamless transitions in systems, processes, people, and culture within Flight Centre Travel Group. You'll spearhead people change initiatives crucial for project and organisational success by joining a vibrant project team within the Project Management Office (PMO) in our global generalist Technology division, Enterprise Technology Services (ETS). This position demands a wealth of expertise in navigating diverse business landscapes to drive effective change. 

Day in the life: 

• Delivery of change management activities and deliverables aligned to the FCTG Change Framework
• Work with key stakeholders to assess impacts and business readiness
• Developing change initiatives and associated communications
• Developing change management documentation and deliverables, including developing communications (written and digital) and training content (artifacts and media)
• Tracking the successful implementation of change management activities, providing stakeholder reporting, and identifying risks and issues and developing appropriate mitigations
• Develop and maintain effective working relationships to support the development and implementation of change activities
• Demonstrate a personal commitment to health and safety and support a diverse and inclusive workplace. 
• Compliance with all relevant legislation, policies, procedures, and practices
• Work with global stakeholders across all levels of the organisation, with flexible working arrangements to meet your needs and the needs of stakeholders in other time zones.
• Some duty travel may be required to our offices across the globe (think places like Auckland, Johannesburg, London, New York, Singapore – to name a few)  

You'll be perfect for the role if you have: 

• Tertiary Qualification or Certification in Change Management (Prosci, APMG, etc. certifications), related disciplines (Process Improvement, Human Resources, Communications, Business, etc.), or equivalent experience (required) 
• A minimum 5 years working within a change, consulting, process improvement or project management experience within a large, multidisciplinary organisation (required) 
• An understanding of change methodologies (required) 
• Experience Facilitating workshops and / or training sessions (required) 
• Experience and understanding of change impact analysis for employees, multiple stakeholder groups and the organisation as a whole (required) 
• Experience and understanding of employee and business readiness assessment and analysis (required) 
• Experience in creating and delivering written and digital communications (required) 
• Experience in creating training content and collateral (e.g. training packages, Quick Reference Guides, etc.) for changes (desirable) 
• Working within a travel organisation (desirable)  

What you'll enjoy:

• Remuneration package of up to $140k p.a. plus Super and potential incentives based on business profit results 
• Tick destinations off your bucket list with our discounts on travel and accommodation  
• Employee Share Scheme through Equate Plus  
• Access to in-house financial and health services, internal 24/7 gym and End-of-Trip Facility  
• Receive ongoing training and professional development   
• Hybrid working model  
• Closing the Gender Gap in Super Balances! FCTG paid super contributions during parental leave & top up payments when Flightie parents return to work for the first 2 years! 
• Preference for internal progression through Brightness of Future 
• Global career opportunities in a network of brands and businesses at your fingertips   
• Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs  
• Opportunity to attend global awards events, including Global Gathering (Las Vegas 2022, Bali 2023 and Lisbon 2024)   
• Various social events to promote networking, the celebration of wins, and sometimes just for fun!   

We value you:

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.   

Irreverence. Ownership. Egalitarianism