Parking Officer - Hume

Orikan is a world-class provider of a complete range of parking technology solutions that support real communities. From meters, maintenance and sensors to infringement management, digital permits, smart payment applications, compliance and analytics: we provide a one-of-a-kind, industry-leading suite of services and solutions. 

The details

• You'll be assigned an area, which you'll patrol on foot or sometimes by car helping residents and the local community keep moving
• You'll issue parking infringement notices on behalf of the client. 
• You'll record and maintain records of enforcement matters
• You'll provide good customer service, helping the residents and the local community to understand the parking environment and any relevant road rules

What you'll bring:

• An ability to connect with people, even in difficult situations. You might have experience in customer service or even refereeing your local sports team, it doesn't matter where you've gained your skills, it's your ability to be both diplomatic and confident enough to take the heat out of challenging situations that might come up that we're looking for.
• The desire to do the right thing, even when no one is watching. With great freedom comes great responsibility. We need all of our Officers to have innate honesty and integrity.
• Good judgment. Keeping you and the general public safe is our number one priority.  We need our Officers to make sound enforcement decisions, assessing safety and risk and to interpret parking regulations
• Tenacity and resilience. When it's raining and cold and you've had a few difficult interactions, you'll need to dig deep and have the commitment to dust off and carry on knowing that you provide an important service to the local community
• Time management and organisational skills. Enabling you to patrol your designated area efficiently
• Ability to write accurate and clear reports. Necessary to be used as evidence of enforcement
• Hours. Flexible availability to work across our required span of hours on a 6-day rotating roster, Monday to Saturday, 8:00am - 6:00pm, including public holidays. There may be times you are required to work evenings Friday - Sunday.  Weekend work and public holiday allowances are paid in addition to regular salary.