AddressSituated in Melbourne's inner Northern suburbs of Fairfield an exciting opportunity for an experienced part-time Administration Assistanthas become available with our busy family owned and operated Heating & Cooling Maintenance Company.
To be successful in gaining this position you will need to have similar experience in office administration, job Scheduling and exceptional Customer Service.
You will become part of our existing office team assisting in day to day office duties plus assisting our technicians in the field.
Key Responsibilities will include:
- Displaying exceptional level of customer service skills
- Answering incoming phone calls promptly in a polite and professional manner
- Be able to work under pressure whilst maintaining a professional approach to every customer
- Scheduling work for our technician's
- Data entry creating job sheets and closing jobs
- Preparing reports and quotes
- Emailing clients
- Working on online portal accessing jobs
- Preparing Excel spread sheets
- Responding to online job requests
Skills we are looking for include:
- A professional, focused, dedicated person with outstanding customer service and work scheduling experience.
- Excellent computer skills including sound knowledge of Microsoft word, Outlook and Excel
- Experience in SimPro or similar job management system would be a definite advantage
- Knowledge of Melbourne Metropolitan suburbs
- Be able to multi task
- Attention to detail and accuracy is very important
- Have initiative and be a motivated person.
If this position sounds like you and you are keen to join our friendly fun team send in your resume now! We are looking for someone to start immediately so don't wait.
