About the role
Reporting into the facilities manager and based in our Sydney CBD head office, you act as the first point of contact between visitors and the organisation. You are responsible for greeting and welcoming visitors, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed. You will assist the Property & Facilities team with administrative tasks.
Please note the this role is a Part-time ( 2 days per week Monday and Thursday) 2 month fixed term Contract until March 2024.
Main responsibilities include:
- Recording and distributing incoming messages, packages and deliveries
- Sorting and distributing incoming mail
- Processing outgoing mail and liaising with mail provider as required
- Receiving and greeting visitors to the organisation and directing them accordingly
- Assisting with Boardroom bookings
- General office management such as ordering stationary, fruit, milk, kitchen supplies, printing paper
- Maintaining the general tidiness of the reception area
- Answering the switchboard and transferring calls
- Arranging courier bookings
- Assisting with the security access management system for Chifley Square
- Liaising with base building Concierge and Facilities Management Team
- Assist in maintaining registers of contractors and managing workflow commitments as required
- Assist in maintaining the Office Representatives List including first aid officers and fire wardens for all office locations
- Assisting with WHS requirements
- Assisting with the management of general repairs, maintenance, improvements, office refurbishments and coordination of moves between premises
- Being knowledgeable of legislative and regulatory requirements and Business NSW’s policies and procedures in general
- Administration and maintenance of all Property & Facilities systems including updating databases, program and system configuration
- Assisting office/business units with purchase of furniture and office equipment
To be Successful in this role, you will:
- Highly organised with the ability to juggle multiple tasks
- Excellent personal presentation and customer service
- Excellent communication, relationship building and interpersonal (both written and verbal)
- Proficiency in Microsoft Word, Outlook and Excel
- High level of written and oral communication skills with the ability to develop policies and operating guidelines
- Ability to greet clients in a friendly and courteous manner
- Ability to work autonomously and within a team
- Ability to maintain confidentiality required by the position at all times
- Organisational and time management expertise
- Service oriented approach, enthusiastic, motivated, positive attitude, good initiative and a self-starter
- Demonstrated negotiation and influencing skills
- Practical problem solving skills
About the business
Business NSW is an Australian independent, not-for-profit membership organisation that identifies the key issues impacting business and finds practical policy solutions to ensure businesses across New South Wales prosper and grow. The organisation has been operating since 1826
Learn more about Business NSW here: www.businessnsw.com/about
Benefits and perks
As a valued employee of Business NSW, you will have access to a wealth of company benefits.
Business NSW is passionate about people and their stories. You belong, no matter who you are, how you identify, or your background, and we welcome you to apply.
All short-listed applicants will be asked to complete a range of Pre-Employment checks up to and including a criminal record check, work related references, NDIS Check and evidence of working rights, vaccinations and qualifications.
Our Talent Acquisition team & Hiring Managers kindly request no unsolicited resumes from recruitment agencies. Business NSW isn't responsible for any fees related to unsolicited resumes.