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SalaryPartner Success Manager position with FinTech BNPL Startup Your new company You'll be joining a FinTech BNPL startup - this company has made great progress over the past 12 months and will definitely be one to watch in 2024! The company offers a flexible working environment and the opportunity to work with some of the best in Sydney. Your new role You'll be joining as a Partner Success Manager and will play a key role in ensuring the management and growth of high-value customers. You'll also serve as the 2IC to the Head of Customer by overseeing an offshore CS team. You'll be ensuring the onboarding and management of high value customers in order to help achieve business growth goals. Other key responsibilities will include;
Customer training & onboarding
Monitoring and reporting on growth metrics
Take a data-driven approach
Identifying areas for customer growth
Customer success & support
What you'll need to succeed You'll have previous experience in a Customer / Partner Success role and ideally will have experience within a startup or FinTech environment. You'll be highly analytical, a great communicator and will have exceptional time management skills. You should be able to demonstrate examples of maintaining and growing B2B customer bases and will be comfortable with ambiguity. What you'll get in return This is a great opportunity to join a growing company and work with some of the best in Sydney. The company offers a great salary with ESOP / equity and will have great career progression opportunities. If you'd like a challenging role within a dynamic company that offers a flexible working environment, then this would be a great option for you! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Please click here to apply.
