People and Culture Coordinator

We are a leading global brand

Home Instead Frankston help older Australians with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our clients’ needs and are committed to addressing the individual and national challenges of Australia’s ageing population. Established in 2019, Home Instead Frankston is a locally owned office that is part of the global network of over 1200 offices around the world. We are committed to changing the face of ageing by enhancing the lives of ageing adults and their families. To us, it’s personal.

About this opportunity

Reporting to the Operations Manager, the People and Culture Coordinator plays a key role in building and coordinating the HR and Culture functions within our organisation. With sound generalist HR skills, and high-level people skills, this role is responsible for recruitment, on-boarding, engagement and retention of our staff and supporting management with all HR related practices. You will be expected to perform a variety of duties including talent management, people development and engagement activities, coaching and training while working closely with the Operations Manager to promote a healthy organisational culture.  

Why Join Us?

• Wellbeing programs and access to our EAP
• Supportive work environment. The Home Instead team will be your second family!
• Continued learning and development through our network community of practice.
• Fantastic office location in Frankston South

Key Responsibilities:

• Coordinate the end-to-end recruitment process including all onboarding and offboarding processes.
• Maintain electronic HR information system; including updating records, saving relevant correspondence, and data entry.
• Develop, implement, and review engagement and retention strategies for all caregivers and team members on site.  
• Coordinate training and professional development of new and existing staff.
• Manage and oversee the People Processes and Policies ensuring all requirements are being met.
• Project manage and support delivery of internal/external events to mark significant days in the calendar (e.g. RUOK, International Women’s Day, Dementia Awareness, Aged Care Employees Day etc.)
• Provide general human resource advice and guidance to the business

About you

• Experience in a similar HR role and/or relevant tertiary qualification in human resources or related discipline
• Understanding of general human resources policies and procedures in an aged care setting will be highly regarded.
• Understand and comply with legislation, policies, procedures and instructions, demonstrating commitment to the organisation; specifically regarding the Fair Work Act 2009 and Industrial Relations, including knowledge of the Social, Community, Home Care and Disability Services Industry (SCHADS) Award [MA000100] and enterprise agreements. 
• Excellent verbal and written communication skills
• Excellent interpersonal and conflict resolution skills 
• Foster teamwork by collaborating and actively contributing to achieving team goals and supporting team decisions.
• Always provide a high standard of customer service to all stakeholders 
• Excellent computer literacy with the ability to quickly adapt to new organisational systems and processes.

Australian work rights

Applicants must have permanent or temporary rights to work in Australia with no restrictions.

How do I apply?

Please submit your resume and a cover letter detailing your suitability for this role.