As the Manager of People and Culture, you will offer leadership in operational and strategic counsel, steering leaders and staff members throughout the entire span of an employee's career. You will collaborate with managers on a wide array of HR tasks, such as, hiring, induction, training, performance evaluation, and adherence to optimal practices and laws.
You will serve as a catalyst for ongoing evolution, moulding processes and our organisational culture to enhance our adaptability to change.
This role is accountable for providing modern, inventive, and customer-focused People and Culture strategies to aid in achieving our customer service objectives and strategic goals. Expertise in a variety of HR and Industrial Relations procedures and best practices is essential for succeeding in this position.
As a direct report to the Head of Corporate Services, your responsibilities will include:
- Offering advice on HR strategies, protocols, and initiatives
- Implementing and driving initiatives to enhance employee engagement
- Resolving issues related to employees, thereby reducing risks to the organisation
- Managing the entire recruitment process from start to finish
- Maintaining high-quality relationships and effectively managing conflicts
- Managing performance issues, disciplinary matters, and complaints
- Providing guidance and assistance on matters pertaining to employee relations
- Collaborating with the Finance department for payroll management
- Overseeing HR data and reports through HR systems, in coordination with the IT department
- Working with leadership to maximise workforce productivity
- Planning and implementing learning and development programmes
- Building talent pipelines and leading unique HR projects
About You:
You have a proven track record of collaborating with others to build capacity, enhance employee experience and promote sustainable growth. You possess the ability to lead, motivate and inspire the team through people-centric initiatives. You have excellent collaboration, negotiation and communication skills. You can juggle multiple priorities, pay attention to detail, and can effectively deliver results in a high-pressure, demanding environment. You maintain a professional, friendly, and supportive demeanour. You possess a degree in Human Resources or a related field with a minimum of 5 years of HR experience. You have deep understanding of HR best practices and current knowledge of employment laws and regulations.