AddressHogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.
The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.
Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.
ABOUT THE TEAM
Our People & Culture team guides and supports the business through its people initiatives and programs. We work with every area of the business and are responsible for people strategies, processes, policies and legislation, advisors, employee engagement, talent acquisition, reward and development.
Our core objectives are to bring out the best in our employees, ensure they have a positive experience at Hogarth, and drive business results.
ABOUT THE ROLE
The People & Culture Coordinator is a member of Hogarth’s People team, reporting into the P&C Business Partner.
The role is responsible for delivering an efficient and effective HR service to employees for all HR activities associated with the employee lifecycle (including future, current and former employees) ensuring service level commitments are met or exceeded.
The role focuses on employee service and consistency, increasing efficiency, effectiveness and confidence in the overall HR service delivery within Hogarth. The role also provides first line HR support to employees and managers across the Company and responding to HR queries from employees.
This role reports to the P&C Business Partner, and will work closely with Head of HR, and Talent Director.
WHAT YOU'LL DO
Employee lifecycle HR Administration:
Provide an efficient, effective HR administration service, meeting service agreements for all employee lifecycle transactional processes and procedures. This will comprise of joiners, leavers, pay changes / promotions, various types of leave, as well as supporting benefits administration.
Specifically, the role will provide full HR administration for:
- Joining & Onboarding: from offer letter and contract generation through to coordinating the HR induction and onboarding process for new employees
- Probation periods: track probation periods across the company, liaising with the relevant Manager or dept head in a timely manner. Generate consistent documentation at probation end and escalate any issues or concerns to Head of HR/HR Business Partner.
- Promotions & pay changes: Once all relevant approvals have been received, administer changes to an employee’s terms of employment, be it via change letter, contract amendment or full contract update as well as informing the Payroll team of these changes.
- Employee leave administration and tracking: responsible for various leave types including maternity, paternity, parental, sickness and unpaid time off. Responsible from calculating payments through to generating the relevant consistent documentation
- Leavers: Full responsibility for leaver arrangements from administration through to employee file management. This will include leaver administration, payroll notification and exit interview tracking and any reference requests from future employers
- Data management via our Bamboo HRIS: Ensure that any employee change is captured appropriately, for example via payroll, systems updates, or via employee files
- Benefits administration: Ensure that employee benefits are managed in a timely manner
- HR process and policies: good understanding of the HR policies and processes and advice employees of the guidelines where appropriate
- To continually support the People team in evaluation and recommendations of process improvements across HR processes:
- Ad hoc support across Talent Acquisition activities, under direction of the Talent Director
- Administration of the HR shared drive, ensuring Data Protection obligations are met
- HR queries and query resolution: Effective management of HR enquiries where email queries are responded to with first line HR advice on policies, processes or escalate more complete queries to either Head of HR/HR Business Partner
- Maintenance of HR trackers to ensure that freelancers, visa end dates, long term sickness, probation extensions etc are kept up to date.
- Develop and maintain a log for all/typical employee questions and queries to aid in the further development of information share and self-service
- Ensure employees and managers are receiving a consistent approach and consistent advice, regardless of department or location
- Ensure that service levels are met or exceeded
WHAT IT TAKES
Key attributes, competencies and experience we’re looking for include:
- Experience and interest in working within an HR department
- Strong and demonstrable administration experience, including an excellent attention to detail
- Excellent communication skills (verbal and written) with any level and at all times
- A desire for continual improvements and adaptable to change
- Able to work under pressure and with urgency when required
- A ‘can do’ attitude in a complex, matrixed and fast paced environment
- High degree of trustworthiness, given exposure to confidential and sensitive information and data
- A self-starter, able to diagnose issues and recommend suitable and appropriate solutions
- A friendly and approachable manner
- Add to the positive team spirit, and willingness to ‘roll sleeves up’ when necessary
Diversity & Inclusion
Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.
We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.
Please contact *******@hogarth.com if you need the job advert or form in another format.
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