Address
Form of workJob no: 764126
Work type: Full time
Location: Melbourne - Central
Categories: Information Technology
About the Just Group
The Just Group is an established multinational organisation with seven iconic retail brands including Just Jeans, Jay Jays, Portmans, Dotti, Peter Alexander, Jacqui E and Smiggle. We currently have over 1000 stores across Australia, New Zealand, Singapore, Malaysia, Ireland and the United Kingdom.
About the Role
We are looking for highly capable Point of Sale Technical Specialist who will be Just Group’s subject matter expert on the hardware and applications used at the point of sale and related host systems (e.g. SMS & RMS). The key function of the role will be to provide expert guidance to the business, systems administration of the POS systems.
Responsibilities:
the end-to-end data & process flows between Store Managers, Regional Managers and the JGL’s AS/400 apps
assessing the impact of new or proposed releases of applications & technologies (including changes to upstream & downstream applications)
ensuring all rollouts include sound risk mitigation & roll back plan.
2nd & 3rd Level support for POS Systems including diagnosing the cause of problems and implementing permanent or temporary solutions as required
taking general Help Desk calls from stores during peak periods
assisting with diagnosing & resolving system problems at stores
participating in and contributing towards wider IT Group and Team effectiveness
actively looks for opportunities to help peers with non-POS systems / issues where time permits
Skills and Experience
familiarity with POS hardware & software (ideally Retail Directions)
demonstrated ability to test software, analyse results and manage defects.
ability to develop clear and concise documentation.
ability to plan and manage implementations.
sound SQL development & debugging skills
enjoy working as a team
have brilliant problem-solving skills
have a desire to work for a spectacular employer!!
If you have what it takes to join the IT team, then we can’t wait to speak to you!!
Advertised: 18 May 2023 AUS Eastern Standard Time
Applications close: 19 Jun 2023 AUS Eastern Standard Time
