Practice Manager

Insight is a publicly listed Global Fortune 500 IT company and end-to-end solutions provider. We've been in business since 1988 and have 14,500 staff across the globe. We have recently been awarded #11 in Australia's Best Workplaces in Technology 2023 and Microsoft Country Partner of the Year 2023. We live and breathe our values of “hunger”, “heart”, and “harmony” every day.
 
At Insight, our mission is that every employee is recognised and valued as their whole self and that our globally diverse and multicultural clients, partners and communities are reflected within Insight. As an equal-opportunity employer, diversity, inclusion, and belonging will continue to be a particular focus in 2023.
 
We are looking for a passionate National Practice Manager, Microsoft Cloud Applications and Integration, based in Perth. The Practice Manager is a key role within the Professional Services leadership team, responsible for the portfolio-level strategy and operations of our Cloud Applications and Integration Practice. The role owns the business planning, go to market and execution of all relevant operations within the portfolio, setting clear goals with measurable KPIs to drive business growth. You will own the development and execution of Practice business plans that are aligned to the broader company plans and vision for the future.
 
Your responsibilities:
 
BUSINESS LEADERSHIP
-Operational / Strategic Planning – Working collaboratively with the Regional Directors, CTO, and Sales Leaders, define and execute the business plan for the practice
 
SALES
-Business Development
-Working in collaboration with the sales team to exceed practice sales targets
-Partner business development to drive new business leads through partners
-Key vendor relationship management
-Sales enablement (Sales collateral, Presales, and Bid management)
-Marketing
-Practice profile in market – Events, Conferences, User Group participation, Blogs
 
DELIVERY MANAGEMENT
-Capacity planning – Maintain an accurate view of planned capacity and future demand (sales pipeline) to maintain appropriate capacity for forecast demand
-People management, including hiring, performance management and termination
-Capability management – Technical readiness, Training, Professional Development, Recruitment, best practices, evangelism
-Quality management – define/adopt and promote relevant standards, frameworks etc. to ensure consistency and high quality in client outcomes and delivery processes
 
Your background:
-Extensive commercial experience in a CONSULTING/PROFESSIONAL SERVICES organisation
-5+ years experience in a Practice leadership role, managing all aspects of a services business, including the P&L
-Experience managing teams of 20+
-Ability to drive sales, presales and new business development activities
-Experience managing big deals for large customers
-Demonstrated experience in managing high-level stakeholders
-Extensive team leadership and people management experience
-Experience in mapping business needs to technology solutions
-An understanding of consulting methodologies
-Strong business and commercial acumen
-Ability to hold client and partner briefing sessions through presentations to our clients and partners, such as Microsoft
 
We can offer you:
-Flexible working arrangements
-Regular company sponsored social events
-Paid training
-A culture of innovation
-Dedicated career pathways and development planning
-Awards and incentives
-Supportive and approachable management
-Competitive salaries and benefits
-Option to purchase annual leave
-Microsoft relationship
-Fun, friendship and family
 
One of our core values at Insight is “Harmony”: We are a team of diverse individuals who value inclusivity and create meaningful connections so we can win together.
At Insight, we make hiring decisions based on your passion, skills and experience. We offer flexible working arrangements.
We look forward to your application.
Check out our website for more info and case studies at au.insight