Practice Manager | Medical Centre

Job Title: Practice Manager
Location: Sydney
Hours: Full Time

• Availability for occasional Saturday coverage.
• Primary location in Sydney with at least one day per week in Parramatta, potentially increasing to two days.

Salary: $80 - 100K per annum
Recruiter: Kate Wheeler at Carejobz Recruitment

Our client is a a highly respected group of private medical practices, known for delivering exceptional patient care and employing the finest in the medical field. Amidst an era of flourishing growth, an exciting opportunity has emerged for a seasoned Practice Manager. This pivotal position is instrumental in spearheading the non-clinical facets of the practice, embodying our commitment to excellence, efficiency, and an unwavering culture of care.

Role Overview:
As the Practice Manager, you will orchestrate the smooth operation of all non-clinical aspects of the practice. This role demands a hands-on approach to ensuring operational efficiency, acting as the primary contact for administrative concerns, and enhancing patient and client experiences through exemplary leadership and strategic oversight.

Key Responsibilities: 
 

• Planning and Communication: Coordinate operations, manage stakeholder communications, maintain compliance with legal and regulatory requirements.
• Financial Management: Manage patient accounts, financial reporting, budgeting, and payroll in coordination with external advisors.
• Human Resources and Teamwork: Lead the administration team, manage staffing matters, and oversee professional development.
• IT and Systems: Implement and monitor administrative systems, ensuring data security and system efficiency.
• Marketing, Sales, and Promotion: Develop and implement marketing strategies to promote practice services.
• Patient Care and Services: Maintain high standards of patient care and service, managing patient complaints and ensuring a consistent patient experience.
• Environment and Infrastructure: Ensure the practice environment is professional and well-maintained.
• Risk Management and Quality Improvement: Promote a safe workplace and participate in quality improvement initiatives.

Qualifications, Experience, and Competencies:
 

• Education and Experience: 
  5+ years in a similar role, preferably in a private medical practice. Experience in a specialist setting and relevant business qualifications are desirable.
• Competencies: Exceptional communication skills, patient-focused approach, strong IT skills, excellent organisational skills, adaptability, and a commitment to professional development.
• Managerial Competencies: Experience in private health practice management, with a preference for those familiar with vascular or interventional services. Strategic, marketing, HR, IT, finance, patient services, and operations management skills are crucial.

Additional Requirements:
 

• Availability for occasional Saturday coverage.
• Primary location in Sydney with at least one day per week in Parramatta, potentially increasing to two days.
• CRM software experience is an advantage.
• Demonstrated leadership abilities, adept at change management and driving teams towards achieving organisational goals and KPIs.
• A proactive attitude towards practice development and growth.

How to Apply
If you have gained 5+ years in a similar role, preferably in a private medical practice and able to cover an occasional Saturday, Carejobz wants to hear from you.

Apply through this advert today!

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