Principal Systemic Investigations Officer - Lead , Office of the Health Ombudsman

The Principal Systemic Investigations Lead (PSIL) is responsible for the coordination and management of:

• The Systemic Investigation team
• Investigations relating to systemic issues affecting the safety and quality of healthcare in Queensland, including monitoring the implementation of the Health Ombudsman recommendations arising from Systemic Investigations
• Investigations into protracted clinical practitioner complaints
• Australian Health Practitioner Regulation Agency (AHPRA) assurance activities
• Strategic intelligence functions in relation to potential systemic health care issues.

Job details Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group Health - Allied Health/Clinical Support
Classification AO7
Workplace Location Brisbane Inner City
Job ad reference QLD/OHO533648
Closing date 13-Dec-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration Continuous Pool
Contact person Maurice Drake
Contact details 07 3158 1326
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• Ensure efficient and effective delivery/coordination of high-quality investigations (systemic and protracted clinical practitioner) in line with organisation policies, procedures, and legislation, including prioritisation of caseloads to achieve strict deadlines in a complex and sensitive environment and provide technical supervision and guidance to the team.
• Lead the gathering of strategic intelligence using a variety of internal and external intelligence data sources to identify potential systemic healthcare issues for investigation.
• Actively engage with internal and external stakeholders and develop high-level and effective relationships to support Systemic Investigations processes, enhance service delivery and the office's relationship within the wider healthcare setting.
• Oversee and actively engage in the development, implementation, and continuous improvement of systems to support the strategic direction of the systemic team and the investigations division including developing team members' systemic investigation expertise.
• Coordinate the provision of high-level advice and assistance to the Health Ombudsman in conducting inquiries undertaken under part 12 of the Health Ombudsman Act 2013.

The role description will outline any qualifications, licences and specific requirements of the role. If you are interested in this job we encourage you to read the attached role description and talk to the contact officer.

• Applications will remain current for a period of up to 12 months and may be considered for other vacancies (identical or similar).
• Appointments are subject to criminal history checks in accordance with section 52 of the Public Sector Act 2022.
• Prior to appointment, current and previous public sector employees are required to disclose any history of serious disciplinary action in accordance with section 71 of the Public Sector Act 2022.
• All employees are required to disclose any interest/s that conflict, may conflict or may be perceived to conflict with the discharge of their duties in accordance with section 182 of the Public Sector Act 2022.

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Further information
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Documents
Before applying for this vacancy please ensure you read the documents below.