Pro-Bono Legal Support Officer

Pro-bono Legal Support Officer
Sydney CBD 2000
Permanent Role - Full Time (Monday - Friday)
Salary $75,000 + Super
In-office role
Cox Purtell is currently working with Australia's largest and most influential membership association operating in the legal industry, who are seeking a Legal Administrator responsible for processing applications for pro-bono, solicitor referral and dispute resolution services, and providing administrative support to the department.
Key Responsibilities:

• Processing applications and referrals for various pro-bono, dispute resolution and solicitor referralprogams including:
  • Opening and closing files and preparing legal correspondence
  • Making necessary inquiries and obtaining relevant documentation for individual applications
  • Liaising with applicants to the service and those in need of Legal Support (often vulnerable people) via phone, email and face-to-face
  • Referring matters to law firms, liaising with practitioners and the Courts and preparing referral documentation.
• Providing administrative support for Pro Bono matters being conducted in-house
• Keeping the relevant templates, application forms and marketing material up to date
• Processing payments
• Conducting conflict checks

Essential Competencies:

• High level administrative and computing skills in word processing, email, electronic diary, electronic filing and internet applications.
• Excellent attention to detail.
• Exceptional verbal and written communication skills.
• Proven ability to accurately draft legal documentation.
• Experience with databases, mainly searching and inputting data.
• Comfortable using both the database and telephone simultaneously.
• High level appreciation of and commitment to customer service.
• Must be resilient and adaptable.
• Experience working in the legal field is preferred but not mandatory