Program Support Officer

About us:

The Australia and New Zealand School of Government (ANZSOG) works for governments with our university partners to lift the quality of public sector leadership across both nations. 

Our work inspires and connects people across agencies, sectors, jurisdictions and nations. Everything we do helps to deliver better government, which means better outcomes for citizens.

For further information:  https://www.anzsog.edu.au 

The role:

This role is part of the Program Delivery Team responsible for the delivery of ANZSOG’s accredited and non-accredited program offerings.  Our custom, executive leadership and professional learning programs are delivered in a variety of modes with a focus on online and blended learning experiences. 

The Program Support Officer reports to the Program Delivery Lead and provides administrative and general support for upcoming deliveries and manages invoice requests and approvals for program related income and expenditure.

This is a full-time position on an ongoing contract. Salary range is $70,000 - $75,000 per annum.

Hybrid working model of three days at our Melbourne Connect office in Carlton, and two days from home. 

Key Responsibilities:

• Prepare participant program materials including lanyards, name plates and textbooks, and stationery
• Create and maintain an inventory of program related materials to ensure that adequate supplies are maintained including ordering materials 
• Support the team, as required, in the coordination of arrangements including flights and accommodation for staff, students, faculty, guest contributors and ANZSOG staff
• Liaise with internal and external stakeholders, as directed, including hotels, training venues, caterers, transport companies, etc as required to support logistical arrangements
• Manage the transportation of program materials including stationery and equipment to teaching venues
• Maintain project plans in the School’s Project Management tool Asana for allocated tasks to provide real time visibility of task status to all stakeholders
• Support invoice creation, processing and approvals for program related costs 
• Maintain timely and accurate records of program related income and expenditure

Other job-related information

• In support of program preparations and delivery, this role requires working flexible hours and additional hours from time-to-time
• There may be periods were taking of leave is restricted in support of program delivery

Key Selection Criteria:

• 2-3 years related professional experience in administration ideally within the higher education sector 
• Experience providing administrative support to busy teams in a fast paced, changing environment, with a strong focus on attention to detail and problem-solving skills
• Strong technology skills including proficiency with Microsoft Office, and the ability to navigate multiple technology systems 
• Excellent communication and interpersonal skills 
• Strong organisational and time management skills including working across multiple tasks concurrently and competing deadlines whilst maintaining strong attention to detail 
• Ability to think quickly and generate solutions when unexpected issues arise
• A team player with a strong customer service focus and the ability to work autonomously and under direction as required

How to apply:

If you have the skills and experience we are looking for, we would love to hear from you. Any queries about the role can be sent to ***********@anzsog.edu.au.

For a copy of the position description please visit the careers section on our website: 
https://www.anzsog.edu.au/about/careers. 

As an equal opportunity employer, we encourage Aboriginal & Torres Strait Islander people, and people with disabilities to apply.

Please click the "APPLY" button and send through your resume and cover letter detailing why you are the ideal candidate. 

Closing date: COB Friday, 15 March 2024